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mGinger Complaints & Reviews

1.9
Updated: Sep 28, 2013
Complaints 94
Resolved
36
Unresolved
58
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mGinger reviews & complaints page 2

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manojrohilla30
from Mumbai, Maharashtra
Dec 25, 2012
Resolved
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Address: Chandigarh, Chandigarh

My self Manoj Kumar Rohilla I having two mobile connection on is [protected] of bsnl company and
[protected] of vodafone Punjab
I am receiving promotional massages for Mgingr company again and again although I have registered my mobile no in dnd
I make many request to the company for not sending me this massages and I this regard I make many complains in 1909
My first complaint was registered with Vodafone 1909 with complaint no [protected]
This complaint was close by Vodafone by saying that they have issue warning letter to mgingr for not sending massage to the numbers mention above.
But all in vain but the company is still sending me massage. I am receiving 1 massage daily
Now on 24.12.2012 I again receive massage for this company I decide to complaint again this company
Today my complaint no is[protected] with Vodafone 1909

I am requesting you to take some strong action against this company
And kindly impose penalty to the company for again and again sending massage to these number when the owner of the company request for not sending massages and under DND Registry
I am giving you’re the body of massage which I receive on 24/12/2012 near about 2 pm

I am very hopeful by coming in this forum , that my request is now in the right hands.
and i request to all pls don't give your number to any unwanted company. they use it for promotional massages

Thanking your
Manoj kumar
Mobile no [protected]



Massage send by this company is :-
want to look cool?
buy stylish casual shoes worth rs 999 at only re 499.limited qty .rs50 cod .sms cash to [protected]
massage receive from VM-MGINGR
Aug 13, 2020
Complaint marked as Resolved 
mGinger customer support has been notified about the posted complaint.
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    nithia_s
    from Mumbai, Maharashtra
    Dec 11, 2012
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    Address: Thane, Maharashtra

    I purchased a RCB Polo Gents wrist watch which carried a guarantee of 1 year,from mginger.com vide order #276249 for Rs.599.00 +50.00 COD, which was delivered around thee 27the of October 2012. 1). Withein a few days o[censored]sage thee strap started opening out . 2).The glass fell off a number of times and had to be stuck. and 3). The watch went dead and stopped working within a month. Repeated complaints to [protected]@mginger.com (their complaint ticket No.411518 of 29/11/2012) proved futile. I have even sent them photographs of the Wrist watch as per their request but after that I have not heard from them any further.

    I request all consumers to stop using mginger.com for theeir shopping as theey are cheats and not customer friendly.
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      A
      akkongara
      from Durg, Chhattisgarh
      Dec 6, 2012
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      Resolved

      Address: Bangalore, Karnataka

      i have placed an order vide order No.274131 on[protected] with
      mGinger. it was informed to me that my consignment was dispatched on
      [protected] through AFL vide
      Consignment Number [protected]. But so far i have not received
      the consignment from AFL. I have made several complaints but in vain.
      The consignment is to shipped from bangalore to Mahabubnagar. But
      even after lapse of about one month the AFL(FedEx Express) not
      dispatching my consignment for the reasons better known to them. AFL
      providing very poor service to the customers as there is no response
      from them on several complaints. mGinger also not making any effort
      for delivery. Either AFL deliver my consignment or mGinger refund my
      money paid online.

      K.Anil Kumar,
      Mahabubnagar 509 001
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      my tkt no 123266 received shirt of size 38 instead of 42, tried to contact through tel no [protected], but no response, sent reminders through email [protected]@mGinger.com, but no response.How you expect your business to grow by offering such irresponsible customer service? almost one month has passed, wasting my time
      Kishor sahani Mobile[protected]
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        S
        saranshsaxena
        from Delhi, Delhi
        Nov 19, 2012
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        Address: Gwalior, Madhya Pradesh

        Ordered a Gadget Set online at mginger.com. The order was received after more than 15 days, even when it was a city (Gwalior) and it was written on website that it'll be delivered within 4 days. Second and most disappointing this is that 2 of the products were defective - Web Cam and Speakers. Speakers were not functional as well as very small in size, unlike what was showing in website. Webcam was of different company and wasn't functional too. After many days of registering complaint, they sent courier person and he took both the products. There was no response from them after that. After much of efforts, they sent me "same Webcam" and different speakers, this time "used non functional speakers" broken from backside. This time I only returned speakers, as my trust was broken and I needed speakers urgently. After complaining many times again, I've only got replies and that too on very few occasions. My speakers are still with them for over 3 months now but no response from them.

        Order Number - 167961, Support request #862567

        Requesting help from you people.

        Thanks and Regards,
        Saransh Saxena
        saransh.[protected]@gmail.com
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          Sandeep431
          from Kolkata, West Bengal
          Nov 7, 2012
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          Address: Hyderabad, Andhra Pradesh

          I made a order of 6 Pocket Cargo Trouser on Mginger on 29th of october through my Debit card of amount 599/- They said the order will deliver within 5-7 days. From the day there is no response from them i made many calls to their customer care at[protected] but they are not lifting the call and i made mails to them, no response from. There is no support from them. Such a bad service they are providing. please help on this issue.
          ear Sir,

          Apologies for the inconvenience causd to you. This is to inform you that we have made a mention in the website under specifications that cargo trousers will be dispatched 2 weeks post order confirmation date. This does not include Saturdays, Sundays and Public holidays. Can you, meanwhile, share your order number so that we can consider your request under priority and dispatch it at the earliest? You may send a mail to [protected]@mginger.com going forward.

          Regards,
          mGinger Team
          Hi I m Vivek.I have ordered super heroes combo my order id is 281471 on 29th october 2012 till now it is not received.You have send me a mail that the order has been dispatched through blue dart and awb no-[protected] when i am tracking that order means it is saying invalid no.its already 8 days over from the date i have ordered.Many times i called it was coming busy and even i m not getting any responses to my mails
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            C.K.Dass
            from Chennai, Tamil Nadu
            Nov 5, 2012
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            Address: Bangalore, Karnataka

            I had ordered a pack of 3 shirts for Rs.599 through NetBanking on 02 oct 2012 in www.mginger.com. Untill now, I didn't receive my ordered pack. I gave a lot of complaints it to [protected]@mginger.com. But they didn't response my message. While I am checking my order status, it shows "dispatched". But while i m enquiring to the courier (DTDC), they said that the company didn't dispatch the package to them. I am very disappointed. you can see a lot of complaints about the website in the link of facebook.

            http://www.facebook.com/pages/MGinger/[protected]
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              kashyapdk97
              from Puducherry, Puducherry
              Nov 5, 2012
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              Address: Pondicherry, Puducherry

              I Booked one online Cargo Pant worth Rs 599 + 50(COD). The product was not at all worthy for Rs 599/- and during the product delivery they asked my Cell no which I registered. Now the web site is sending product promotional SMS on both of my Cell no. My cell no belongs to TATA DOCOMO And IDEA.


              I want further suggestions in this regard.....

              Idea — Annoying SMS

              Hi I'm just fed up of constant messages received from IZ- 557554 (idea) containing the same old annoying offers that I am not interested in. And more so, they send it at any time they like, not caring for the customer preferences. I have also activated the DND still no use of that.

              Someone please tell IZ-Idea that if I receive any of its messages again, I'll definitely sue them. Final word.
              My number is [protected]

              mGinger — Cannot signup

              When i go for signup, its redirect to some adds. How can i signup and regiser my mobile number.
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                H
                Hanif Mujawar
                from Mumbai, Maharashtra
                Nov 4, 2012
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                Address: Thane, Maharashtra

                I have ordered a pair of cargo pants on 27th Oct. 2012. I immediately received a confirmation email. Thereafter NOTHING! The contact no. of the company is always busy and they did not respond to my 2 emails. I have been shopping online for a few years and this first bad experience. I fear I have lost my money. So, people, BEWARE OF M-GINGER. Don’t buy anything from this site.
                +1 photos
                Dear Sir,

                Our sincere apologies for the inconvenience caused to you. At first, can you provide us with your order number so that we can consider your request for dispatch. Secondly, the reason why your product has not been shipped till date is due to overwhelming responses, we are shipping the consignments on a day wise priority basis. As we have mentioned in the website in the specifications of the cargo that this product will be shipped 2 weeks after the order confirmation date. We will consider your request under priority and will ship it to you as soon as possible. Once it is dispatched, you will receive a message with the details of the consignment. You may track it in the relevant website using the consignment number.

                Regards,
                mGinger
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                  sanniru
                  from Noida, Uttar Pradesh
                  Nov 2, 2012
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                  Resolved

                  Address: Ghaziabad, Uttar Pradesh

                  I have booked a 6 pocket cargo trouser order no 276126 on 24th october 2012 on mginger.Com & payed rs. 599 by credit card(online) but as of today I have not received my order so I request you pls help me out.

                  Complete details of my order:

                  Name: Sanjay Yadav
                  Order ID: 276126
                  Order status: confirmed
                  Shipping status: preparing to ship
                  Consignment number:
                  Product: 6 pocket cargo trouser
                  Quantity: 1
                  Total amount: rs 599
                  payment by credit card
                  Shipping address: 5/784, Vasundhara, Ghaziabad, 201012, Uttar Pradesh
                  +1 photos
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    B
                    beharavk1
                    from Alwaye, Kerala
                    Oct 30, 2012
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                    Address: Visakhapatnam, Andhra Pradesh

                    Dear sir

                    I had purchased wired mouse combo (1 wired mouse + 2 formal shirts) for rs.499/- from mginger.com on 20th sep'2012 through online purchase. The product was delivered on 30/09/2012 without the main product wired mouse. The package was delivered to my sister-on-law. It was not properly packed instead just taped one layer. I noticed that 2 shirts are already opened and kept inside without proper folding and the quality of the shirts are very very poor. They don't even cost 150/- in local market.
                    I sent a mail explaining all the things to [protected]@mginger.com on 02/10/2012 and got a reply from [protected]@mginger.com. I had replied to their query 2-3 times but till date no resolution from their side. Even i tried to contact them over phone but none of the phones[protected] /[protected] are working.

                    In this regard i request you to kindly follow up with them and resolve me issue.

                    Regards

                    Vijay kumar
                    [protected]
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                      S
                      SUBHRANSU.700
                      from Mumbai, Maharashtra
                      Oct 14, 2012
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                      Address: Sundargarh, Odisha

                      DEAR CONSUMER SEVA TEAM,I PLACED AN ORDER OF MOUSE COMBO OF RS-399 IN 3 AUGUST BUT TL NOW I VE NOT RECEIVED THE PRODUCT ,SO PLS RECEIVED MY COMPLAINT & DO SOMETHING FOR ME.MY ORDER NO IS-209306.BUT AFTER THAT THEY SEND ME A SHIPING DEATILS BUT THAT IS ALSO COMPLETELY FALSE ,SO PLS FIND THE FALSE SHIPING DETAILS.REGARDS SUBHRANSU.
                      DEAR CUSTEMER
                      YOUR CONSIGNMENT FOR WIRED MOUSE COMBO DISPATCHED VIA INDIAN POSTAL
                      SERVICE COURIER.THE AWP NO.IS EK[protected]IN .YOUR PRODUCT WILL BE
                      DELIVERED IN 3-4 WORKING DAYS.
                      ADRESS OF MGINGER -1st floor, #573, 20th main, Koramangala 8th Block, Bangalore 560095
                      Map/Driving Directions
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                        S
                        Sachin Kumar Verma
                        from Kanpur, Uttar Pradesh
                        Oct 2, 2012
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                        Address: Bangalore, Karnataka

                        DEAR SIR
                        I PURCHASE SHIRTS FORM MGINGER.COM.
                        WHEN I RECIEVE PACKED .
                        ALL SHIRTS R VERY BAD CONDITIONS.I ATTACH SOMES PHOTO'S FOR SHIRTS

                        Namesachin verma
                        Order ID252024
                        Order StatusConfirmed
                        Shipping StatusDelivered
                        Dispatch Date24 Sep 2012 05:43:50 PM
                        Consignment Number*[protected]*
                        Courier NameBLUE DART
                        Delivery StatusClick here to track shipping status of your order
                        ProductThree Shirts Combo
                        Quantity1
                        Total AmountRs 549 (Rs 499 + Rs 50 COD charges)
                        Payment ByCash On Delivery (COD), Additional charges apply
                        Shipping Address plot no-633 shiv nagar nai basti maswanpur kanpur
                        Kanpur 208019
                        Uttar Pradesh
                        +2 photos
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                          Satyam Sinha
                          from Chennai, Tamil Nadu
                          Sep 25, 2012
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                          Address: Patna, Bihar

                          Hello sir
                          The product that has been sent by Mginger doesnot matches my choice means the images which were shown in their advertisement on the website.Neither the watch nor the Jeans even the size of the jeans also donot meet the standard size it is useless for me. My Order Number is - 238947,Deal Name - Super Saver Combo.When i mailed them about this they told me that they are going to arranged for a reverse pickup of your product at no additional cost.
                          But no one came yet to take the packet back from me and now they are not even replying to me.Please Take some action against this online shopping site they are really fraud ,so that they couldn't cheat any one else in future.

                          thanks
                          Satyam sinha
                          [protected]
                          +1 photos
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                            vengatesh rishba
                            from Chennai, Tamil Nadu
                            Sep 14, 2012
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                            Address: Chennai, Tamil Nadu

                            HI

                            this mginger.com is fraud site,i bought one jeans but theri gave local brand company and i ring mginger support no pick the call
                            i think there is no support team.and fraud online shopping dont buy any product to this http://mginger.com/main.jsp site

                            there aim only money there is no good product not a good site this mginger.com

                            regards

                            vengatesan.p
                            [protected]
                            Dear Mr Venkatesan,

                            Our sincere apologies for the inconvenience caused to you.

                            At first, we have ensured that we supplied good quality jeans to all our customers. All the jeans that were supplied are brand new and sealed. As mentioned in the website, we have not associated our jeans with any brand. We will definitely help our customers if the jeans supplied was defective or torn.

                            For any further clarifications, please feel free to contact us at [protected]@mginger.com
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                              Dhinesh Kumar
                              from Bengaluru, Karnataka
                              Sep 12, 2012
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                              Address: Karnataka

                              Hi Friends,

                              I'm Dinesh Kumar from bangalore, even I also faced the same issue with mginger, I have place the order jewellery combo worth for 699.00 Rs, this combo included Iron box, mini cooker and jewell set. But you can't imagine the product what they sent it to me was worthy only 250 Rs that much worst material, even I sent lot of mails to them but no response, we want to teach some good lessons to this stupid culprit company. They have only one customer care number even which it was always busy.

                              My feelings is have to teach good lessons to this fraud company other wise this people will cheat other people and will learn money.

                              I am going to file civil case against them.

                              Regards,

                              S. Dhinesh Kumar
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                                Chethan Mahadev
                                from Chennai, Tamil Nadu
                                Sep 12, 2012
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                                Address: Bangalore, Karnataka

                                Dear Sir,

                                I'lm Chethan from bangalore, i have received a promotional mail of super saver pack which includes denim jeans+wrist watch in mginger, so i ordered. In mail it is clearely mention as demin jeans, but when the product was delivered at my residence i was cheated by them because they have sent a local brand jeans called cyber jeans which is not at all worth for even 150RS. Sir my humble request is that please help me to refund my money 550Rs and take strict action against mginger.
                                This is what the mail i have received fronm mginger.
                                If you are unable to view this mailer Click here

                                160by2.com brings
                                Top selling dealso
                                at mGinger.com
                                This week's dealo
                                Buy a Denim Jeans Worth Rs1299 @ Rs.499 Only and Get Stylish Wrist Watch Absolutely Freez
                                Retail Price Rs 1299
                                mGinger Price Rs 499
                                You Save Rs 800 (62%)
                                FREExShipping Ships in 5-7 business days
                                CashxOn Delivery Option Available
                                Jeans available in all sizes


                                All products sold are brand new and 100% genuine







                                Regards
                                Chethan.M
                                [protected]
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                                  preetdeepsingh111
                                  from Mumbai, Maharashtra
                                  Sep 11, 2012
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                                  Address: West Delhi, Delhi

                                  I purchased a Blackberry torch from Mginger. it worked well but then i had some issues and for the same i went to the Service center where they refused to accept it and advised me to ask the vendor. now i cannot reach mginger or its call center. noone seems to reply to mails. It is still under warranty but what is the use when that warranty is not being accepted.

                                  [protected]@yahoo.com
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                                    sub_sandy
                                    from Delhi, Delhi
                                    Sep 11, 2012
                                    Resolved
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                                    Resolved

                                    Address: East Delhi, Delhi

                                    I show a ad which was forwarded to my gmail a/c by mginger. The ad was about a Order for Super Saver Combo which shows a US Polo Jeans and a watch o[censored]S Polo. I ordered the same but when received the order, i was shocked to see the old fashion jean hows stitching was coming out and it zip was broken with unknown brand. the watch was like street type. For 2 days i'm trying to contact mginger, mailed them twice and even sms them on there both numbers but noone is picking them. plz don't buy anything from mginger becz they are fake. I'm going to consult my lawyer for this fraud.
                                    +1 photos
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      John.dalvi
                                      from Mumbai, Maharashtra
                                      Sep 9, 2012
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra

                                      My Name is John Dalvi. I had ordered a watch which came online in my mail from a online shopping website with the name M-Ginger. The mail said that the product would be from the original company of POLO and are 100% genuine, forget about the free gift. The price of the watch that was put up on the mail was Rs 3999/- and after the discount the price mentioned was 499/-. Happy that this was a good deal I went ahead and ordered one of this piece. However when I received the product I felt that I was cheated. The product does not look worth Rs 200/- also.

                                      I have seen a lot of copies of original watches like these and I never opted for any of those. The numbers on the dial look like they are hand painted without any finish. The number 3 on the dial has a little rust marks on them. I sent a mail to the company back and they replied to me stating that they will arrange for a pickup and that once I will send them the product back they will replace it. It has bee around 1 week that I sent the product back but have not received any replacement nor have received any update from M ginger. Please help me.
                                      +1 photos
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        narayanan007
                                        from Gurgaon, Haryana
                                        Sep 8, 2012
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                                        respected sir,
                                        I don't like products there were not delivery at ealiear so pls cancel the order order no:229251 product black&brown shoe



                                        your's faith fully
                                        Narayanan.r
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