Mhada — refund amount 15000 not received for konkan lottery 2018

Address:Mumbai City, Maharashtra, 400051
Website:lottery.mhada.gov.in/OnlineApplication/Konkan

I mrs prajakta edwankar have not received refund of 15000/- after several follow ups and a application was also submitted on 2nd oct 2018 at mhada bandra office with cheque and details. Nobody answers my call even after following up daily. I have to run for my own money and the reason provided to me for delay of refund is not acceptable. Once they said that the cheque copy uploaded was not clear so i had submitted a cheque copy on 2nd oct 2018 at their office then i waited till 20th oct for refund again i called up on their helpline, the attendant said that they haven't received my application i was once again in a shock. After that i requested for help to which he said that you can email your marriage certificate as your applicant name is different then the name on the cheque (Not clear why are the questions arising now and not during the form submission and the payment, they should have already validated this on the form submission page). I have now emailed my marriage certificate and the application details still have no answer when i will get the refund. Please get this to their attention and i need a compensation for all the efforts i have put into this.
Application number - [protected]
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Oct 26, 2018
Updated by Prajakta Edwankar
I Mrs Prajakta Edwankar have not received refund of 15000/- after several follow ups and a application was also submitted on 1st Oct 2018 at MHADA Bandra office with cheque and details. Nobody answers my call even after following up daily. I have to run for my own money and the reason provided to me for delay of refund is not acceptable. Once they said that the cheque copy uploaded was not clear so I had submitted a cheque copy on 1st Oct 2018 at their office then I waited till 20th Oct for refund again I called up on their helpline, the attendant said that they haven't received my application I was once again in a shock. After that I requested for help to which he said that you can email your marriage certificate as your Applicant name is different then the name on the cheque(not clear why are the questions arising now and not during the form submission and the payment, they should have already validated this on the form submission page).I have now emailed my marriage certificate and the application details still have no answer when I will get the refund. Please get this to their attention and i need a compensation for all the efforts i have put into this.
Application Number - [protected]
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