Mi — Bluetooth headphone

Address:

TRIVANDRUM

I bought mi bluetooth headset and it was less used about 9 months.The ear pad of that headset got damaged when i went to the service center at trivandrum to buy a new ear puff the reply from the service exective was quite intresting he told that company doesnt provide separate ear puff to buy so i have to buy new headphone for another 1799 rs. It means if mi product get any damages customer cant change the damage part instead we need to buy new one is it.Shame on you xiaomi...!