[Resolved]  Xiaomi — Mobile phone quality

Hi, I have been using mi3 for last one month.Few days back I have dropped my phone from 1 feet height. After this, the screen got broke immediately.(Samsung will not break even when you drop from a height of 5 feet) The company claims it will not cover under warranty.The quality of the product is pathetic, even though the company claims that the touch is made up of gorilla glass.I don't know whether these people aware of gorilla glass.Having Trust in a new brand like xiaomi makes me worry. I contacted their service center for repair, but they are asking half of the mobile price for just one month old mobile.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


I think you need to get your stats right. Try dropping a S4 or S3 from a 5 feet height man and see its screen getting shattered to pieces. I am using a MI3 too and fully satisfied with the product quality.

different product

charger diffrens

Touch is problem for every call, generally due (screen lock on/off)

the touch is suddenly going to not operate and will likely struck, after screen on/off it will be work (almost every call, watching images and etc., ) from 1st day of mobile delivery, I thought it will be set for few days, but still continuously problem.

Please suggest me what I will do?
Thank you Sir

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information