Mi — Mobile handset

Address:Bangalore, Karnataka, 500055
Website:Www.mi.com.in

Just read contents of email..

Job sheet no. wxin[protected] dated 5th july 2016

I gave my mobile to begumpet service centre, hyderabad on. 5th july as i was facing reboot problem and they asked me to wait for 4hours to look into problem which i did.

They first said it is software problem and asked me to. wait for another one hour.

After that they said it will take one or two days as its motherboard problem.

After that no one lifting my phone or its busy full day.

I raised an complaint on help line number of india on saturday and monday but son far no one contacted me.

This is cheating by your company as its third grade treatement and no one higher to in from customer on mobile status, though they said it will take 24hours but its more than 96 hours...

This is last effort from my side and now i will go to consumer court as i tried following medium to reach u
1. local hyderabad number
2. all over india helpline
3. twitter support handle
4. facebook support
5. email to you guys


Despite of all this, no action or status...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information