Mi — Redmi 3s product

Avinashw

from Delhi, Delhi

Address:	Bangalore, Karnataka, 562106
Website:	www.mi.com/in

Hi,
I bought product on 09 August with order no [protected] & invoice no[protected]. i booked the phone on MI.com & deliver through TVS electronics limited. from the 3 days onward it not working fine i ask call centre they gives me some setting i did that setting even the phone is not working. while doing the 10 days are passed i ask for replacement they said we have 10 days replacement policy. then i submitted to service centre from 1sep still i have nit recieved my phone as well service center guys are not pick up the call and not behaving properly. MI.com has not given comapany address only provide service center.

i request you to please look into this

Was this information helpful?

No (0)

Yes (0)

Sep 29, 2016

Rohit Mahajan Jandial's response Kindly provide a permanent Fix, arrange pick-up of all the Redmi note 3 devices. Fix them and give back to users.
That is how you can give good and reliable service to your customers.

Related Xiaomi India reviews

View all 6125 Xiaomi India Reviews

Comments

nirmal55

from Chennai, Tamil Nadu

Please go to nearest mi service center with invoice they will give some solutions.

Avinashw's [Complaint's author] reply, Oct 5, 2016

I submitted mobile on dated 01 sep to the service center, still there is no solution from service centre

Rohit Mahajan Jandial

Redmi note 3 has a hardware issue. Problem relates to the audio jack. This shows headset is plugged in even when you have removed it.

And you need to add/remove headset 10-15 times to get this issue resolved.