Mi — Still not received headphone

Address:	Ahmedabad, Gujarat, 380058
Website:	mi.com

Dear sirmam,

I have given my headphone for replacement in service center of mi at 1-7-2016 and they told me that i will be receiving my handfree within a week but till not i havent received my product. I am trying to call them but no one pics up the phone, i have called toll free number of mi india 10 times but i didnt received any resolution. Everytime i call them they tell me to wait and also tell me that i will be receiving call from support team within 48 hours but till now i didnt received any call. Please help to this as this is really frustrating for me being a consumer.

Complaint number - hhin[protected]
Name - bhavesh modha
Mo - [protected]
Email - [protected]@hotmail. Com