| Address: | Cuttack, Odisha, 753001 | | Website: | www.michelin.in |
I purchased 4 Michelin tyres from Hindusthan tyres, Cuttack for my Maruti RITZ car during early 2015. After 10, 000 km one tyre showed crack. After 20, 000 km I find one of my tyre get burst and I met an accident. Now after 30, 000 Km I find one tyre get cracked and when I went to the dealer, the dealer misbehaved me and said why you have always complaint, may be you are driving very rough. The statement was quite disgusting. I said you keep my tyre and as per your company direction you get tested. After 5 days one report came that this is not manufacturing defect and there must be any object hits the tyre and it could not withstand the sock and the result is this. It is quite unfortunate to find such report. How can they justify it is not manufacturing defect. If there would have any cut by any sharp object it should be a straight line. Further tyres are meant for Indian roads.In past I have purchased Bridgestone radial tyre and it rolled for more than one lakh kilometre in the same road. Out of 4 tyres purchased I find three tyres manufacturing problem. Since they have the authority to check it at their level, it is with their mercy. The Company seems giving preference to dealer than a customer.This is purely injustice and I strongly protest on it. My humble request go for some other tyre but never Michelin... Neither Tyre is good nor the service...
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