| Address: | 122017 | | Website: | www.michelin.in |
Dear sir/madam,
I purchased 4 nos. michelin energy xm24 tyres in mid january 2016 from k and k tyre expert pvt. ltd. digital warranty no. dwhr150116xe78. two of the tyres have burst. both have been cracked in the side wall, at different dates two weeks apart. i took the first tyre to the dealer, he says that there is no warranty or guarantee on cracks or torn tyres. had no option, got it repaired, as per the dealer, the tyre is fit only for rear or the spare wheel. the second tyre has burst last night, i can see a bulge near the tear. i do not want to go to the dealer as i already know his answer. i request you to replace both my defective tyres. my car honda city 2011 was fitted with michelin tyres and were extremely good. no puncture even in the first 50, 000 kms. at 65, 000 kms i changed only 4 tyres as the spare wheel was unused. now in the new michelin tyres, 2 tyres are rendered useless in 6 months. i request you to replace my defective tyres. regards,
Lalit - [protected]
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