Michelin India — Tyre Manufacturing defects

Dear Team,

Good evening!

I want to attract you kind attention regarding the manufacturing defects in product which I have purchased a M/C Tyre from below tyre shop at Cuttack.

Details of the shop is:-TRIDEV TYRE, MANGALABAG, CUTTACK, ODISHA. For reference find the attached photograph of Shop.

I want to inform you that I have purchased one Michelin Motor cycle rear tyre from the above shop. In my conception Michelin is a premium brand in tyre industry so I don’t keep the purchase invoice with me for time being. But on going time the bobble defect in tyre came out. Due to lockdown in Odisha I am unable to visit the shop immediately. Today when I was visited the shop the person sitting in the shop deny to understand the issues until unless purchase invoice will not showing to him. His behaviour was very arrogant rough not customer centric. He is arguing with me deny to help me out in this regard.

So Mischelin like a premium brand loseing its reputation in market if we peoples are feeling cheated by the above shop I am requesting you to take care of this issue and shouted out ASAP.

I am attaching the images of defective tyre please see the quality of tyre.

Regards,

Santosh Bhuyan.
Mob.[protected].