Michelin India — Tyre wear and tear at extreme level

Address:

Batra Auto Centre, Sector-32D, Chandigarh

I bought new tyre on dt 20/06/19 and i drove 24000 km. Within this period the top most bearing surface tearing off . I complaint it to the dealer from whom the tyre was purchased i.e Batra Auto Centre, Sector-32, Chandigarh. They respond that it is normal thing in Michelin tyres that their bearing surface teared usually. It is irresponsible answer i got from owner. They offer good discount in response of purchasing new tyre again, in lieu of my complaint. I used tyre come up with my car, i drove 92000 km but didn't face such problem till i replaced with new one with Michelin. Please check the enclosed pics and resolve issue. If it is usual thing in Michelin tyres then i would not use these tyre again.