Micromax — 3 months delay of mobile service

Address:Kottayam, Kerala

I Althaf K M, has submitted my micromax canvas 4 a210, in an autherised service centre, named ''M/s CELL CARE, kottayam'' on 9th September 2014.My job sheet number is s[protected] and IMEI/ESN number is [protected]/[protected]. The concerned person in the service centre has promised me that phone will be return back within 10 days of submission after completing the service. Now what happened?? You have violated your words and cheated a customer.I am a medical student. Your companies irresponsibility made me lots of difficulty in my daily activities in the last 2 months. I have contacted your customer care many times, and I didn't get any satisfied reply from yourself. The customer care person didn't even know where my phone is. Now i am feeling desperate in having a micromax mobile. So this is the last warning, I am going to file a case against you in consumer court, if i didn't get back my mobile/new mobile with adequate compensation of Rs 25, 000, within 3 days of receiving this email. Thank you
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Althaf,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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