| Address: | 122009 | | Website: | www.micare.micromaxinfo.com |
Dear Micromax,
At the time of online purchase of Micromax 32B200HDi 81 cm (32) LED, it was mentioned under offer section that 2 years additional warranty will be provided with the product.That means I should have received three years warranty with the product.
But I received the product with only one year warranty card.
Kindly look into the matter and revert back.
Waiting for a early response.
Mrs. Arpita Acharya
--- On Tue, 11/17/15, Arpita Acharya wrote:
From: Arpita Acharya
Subject: Re: [Incident: IN[protected]]
To: "Flipkart Customer Support"
Date: Tuesday, November 17, 2015, 8:01 AM
At the time of online
purchase it was mentioned under offer that 2 years
additional warranty is there with the product. I
would like to make you aware of the fact that even your
invoice also does not have it mentioned about 2 years
warranty. Kindly look into the matter and revert
back. Waiting
for a early response.
ARPITA
ACHARYA
Sent
from Yahoo Mail on Android
On Mon, Nov 16, 2015 at
21:50, Flipkart Customer
Support wrote:
Hello,
Thank you for
writing in.
I certainly
understand your concern.
I
would like to clarify that as an online store, it's not
feasible for us to ensure that the warranty card of the
products sent to all our valued shoppers are manually
stamped and sealed.
Hence,
we have ensured that the invoice have received
along your order (Order ID -
OD[protected] for (Micromax 32B200HDi 81 cm (32) LED
TV) acts as the warranty.
You can claim the 2 years of warranty for your
product by visiting an authorized service center of the
brand along with your invoice.
You can find about the 2 yrs warranty in the
invoice.
You can always get
back to us in case you face any issues while claiming your
warranty and we will assist you further.
Trust this helps.
Regards,
ManikyalarajuD D
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