Micromax A109 — Not returning the device since 3 months

Address:

New Delhi, Delhi

I have given my A075 in the service center at M/s The Mobile Care(Delhi) B-36, Gurunanak Pura, opp V3S Mall, Near Maharaja Bequett Hall Laxmi Nagar on 19th May, 2015 under warranty period. the problem in my phone is that my phones software and camera is not working properly, the Job Sheet No. is N[protected], later it was told that it has been send to repair factory then after they replaced my phone with other model no. A109 on 26th June, 2015 and told me that my phone is not in the condition to repair, Then after 2 hours i found that the Swap phone was also have many problems. so i return to the same customer care service center. On inquiry about it they are giving the same answer that my phone is still repairing. Its has been more 3 months . I m not getting my phone. The Customer care service center executives behavior is not good they speak rudely, and always give the same answer " Mam aur 15 Days Lagega". i am tired to listen the same answer for the past 3 months. i need to get my phone repaired or replaced at the earliest. Please help me to sort out this problem.