Micromax Informatics Complaints & Reviews

Respected sir, our micromax mobile EG111 submit in authorize service station in Nagpur (ALRAZA MOBILE SERVICE CENTER) on 08/12/2015.
Till date no anny response on phone of service center, I visit five to six times but counter staff not gave to me sufficient answer . my mobile in under warranty .
Anny mobile number of service station not responding, and counter staff behivier very roode, I request you please solve my problem as soon as possible.
My job sheet no. W[protected], Date- 08/12/2015

We send many mails and call to customer care but not any response or sufisient answer to me. I realy harassment from micromax.
Please solve my problem and take action against service station for rudge behavior, otherwise I am going in consumer forum for legal action.


Thanking you
ASHWIN D FULEY
MOB NO. [protected], [protected]
[protected]@rediffmail.com

I have purchase a new mobile "Micromax Canvas knight cameo A-290" (white) worth of Rs. 11300/- as on 10/03/2015. It has create some issue regarding charging and low battery, whenever it has passed only thee months. When I visit on you service center " The Mobile Care (Delhi)" B-36, Nanak Pura, Laxmi Nagar, Delhi 110092, they replied that the charging jack has broken inside, and you have to paid Rs. 1850/- for it, I agree to paid due to avoid this inconvenience. Only after three months it has create same issued low battery/battery power not hold, and I re-surrender in warranty as on 28/11/2015 vide service doc number[protected], and they told me that within 15 to 20 days we provide you the mobile. But that was not enough 20 days passed when I asked about my set they replied me that your mobile was not repaired by us and we forward it on 15/12/2015 in "Factory" for Final repaid vide service doc Number[protected] and I has also confirm to your Call Centre by me. On Saturday morning 09/01/2016, I received a call to that mobile has OK, and Check by you Q.C., it is happy news for me, I receive the same in afternoon, but set was black color and scratches on it, whenever it was white un-scratch, but I was adjusted the problem and now it is my hand only 30 minutes, I found that battery was ZERO, when I receive the battery was on 31%. then in evening I plug on in charging, the battery indicator was not go more 35%, That means the set was on the same situation. I complain the same day in your customer care they suggest to resubmit the mobile in service center. Now I want to know that what is your quality control's quality who approve the set was OK. why I suffer to your delay system whenever It was not lower rate mobile?, and why don't you provide me knew set if it was not repairable or under warranty? Attachment/enclosure are as under 1.Photo copy of sale invoice, 2.Photocopy of First repair bill. 3.Photocopy issued by service note of Service Center (Both in one) please give me a positive response, other I will knock out the door of Consumer Court. Dinesh Singh Budwal (EPF & ESIC Consultant) X/3438, Street No. 1, Raghubar Pura No.2, Gandhi Nagar, Delhi 110031, Mobile [protected], [protected], [protected],

Dear sir micromax canvas q334 my mobile missing sir. Please block my mobile. M_imei1;[protected] s_imei2;[protected] ean no;[protected]

I have purchased a mobile model Micromax Canvas Knight A350 on date 12 Dec 2014 and couple of months back my touch screen stopped working, and i have given the phone to the nearest micormax service center Sri Sai Telecommunication, No: 9, 494/11. Up Royal 2nd Main, 4th Cross, Sampige Road, Malleswaram, Bangalore-560003 on date 7 Dec 2015 and it is in a warranty. ITs already been one months now and i have not received the phone yet, reason they give for the same is touch screen not in stock, and they are saying to wait for another 15 days

My yu yureka mobile screen damage before 5-6 Month i have register a complaint with yureka service center, they replaced my mobile and i have pay for this Rs.@3000. but yureka team send me faulty mobile with reverse charging issue. after that i have again give a complaint for this issue before 4-5 month, i have call to yureka costumer service center but every time they told me wait 10-15 days and still i don't have received my mobile from them. so it's requeted to you that please register my complaint against yureka(Micromax) and resolve my issue ASAP. Reference Ticket id: 1704954 at yureka end. ORDER#:DL[protected] WAYBILL#:[protected] Regards' Deepak kumar [protected] [protected]

Calling Problem 1. While in Call, call get cut automatically 2. Volume is very less in call (Mic issue) 3. Call receive problem (Not able to receive call)- Hang Given thrice to service center, but the issue was not resolved. I want my phone replaced asap.

Respected sir/mam, I am Lt Ankit Singh from Indian Navy. I bought Micromax Canvas Gold A300 online on 19 Sep 2014 costing Rs 18899 and with 1 year of warranty ()expiring on 19 sep 2015). I have attached the bill invoice for the delivery here with. After few months the phone developed problems as it used to switch off by itself. As it was still under warranty period, I took it to Micromax care center in Kochi for repair on 25 July 2015 where I got to know that there was some fault in motherboard. The representatives did some makeshift temporary repair and handed over the phone back to me whose job sheet I am attaching herewith. Soon after the problem still persisted and the phone used to turn off automatically even more frequently than before and finally on 28 Dec, it went off permanently. I again took it to service center where the representatives told me that they need to change the motherboard but refused to repair it and even take responsibility for the same fault they could't treat earlier. They also demanded Rs 11589 if I wanted a repair (I have attached the job sheet and the quotation for same). sir/mam, it is now well known to me that the handset was a faulty one. The irresponsible customer care staff should have replaced the phone immediately when i first took the handset to them but they waited for the warranty period to get over so that I would have to pay from my pocket and now are demanding huge money for the same, It was their responsibility to repair it irrespective of the warranty period as the same fault persisted throughout the period the phone was with me. This is a clear case of fraud from their side. So I would request you to look into this matter and forward my complaint. I am waiting for a response from your side. Thanks in advance.

MY jobsheet number is S[protected].. isuue was it was'nt swiching on after the official update of lollipop... and its 25 days since i submitted phone to service center and still they say wait for 15 days more each time when i call their call center. And sometimes they even told your handset has been repaired and will be dispatched soon... but its not the truth.. next time i call they say same 15 days story...call center people have byhearted answer " we can understand your probelm sir, we are really sorry for your inconvienience"... but no proper help from their end... REALLY IRRITATING COMPANY WITH SUCH A LOW CLASS OF AFTER SALES SERVICE...

I bought a phone on 2014 . I have aproblem within few month that its start switched off and restarting. I don't even know what is happen so i went to micromax service centre and asked about that they make aservice and said to me that if the problem continous u come .They were saying the same think for 3 times and after the warrenty my phone was totally switched off.

Sir/ Madam, I am Snehalata Dalei. I have submitted the mobile in micromax care, Jajpur Road on 26.10.2015 in warranty period.Due to Faulty my mobile(Switched not on and Camera Quality). I have already complaint to customer care 30 to 40 times. but there is no any action about my mobile. Regards, Bikash Kumar Dalei Mob-[protected]

Hello... this is mithilesh kumar from chandigarh. I have submitted my micromax canvas 4 to service centre at sector -35a chandigarh for repair they have kept my phone for more than 50 days and given me without extended warranty... there is a rule that if the handset is kept for more than 30 days in the service centre the warranty must be extended for the kept period. Also when i checked my phone. The Phone headjack was not working properly so i submitted my phone again to service centre om 23 December 2015 and till date they saying wait for 10-15 days more on completion of their given time everytime when i ask for the same.today on 9 jan 2016 i called to micromax customer care at [protected] and asked about my phone repair status. Mr. Mukesh attended my call said that u have to wait for another 15 days. also when i asked that u have kept my phone for more than 2 months and should give either new one or return my money .. he said ...' aap bolte jaaye main sun raha hun ... so ridiculously. His way of talking to me was very ridicule... and was not giving me any correct answer... ... I have waited so lOng for my phone to get repair but stil they are saying u Have to wait more and talking so ridiculously to me... is this the way of talking to a customer.? Right now i need my phone back .. i am attaching the latest job card they have given me as the previous one was taken by them during first repair.

I owe Micromax A350. There is not amy problem till my warrenty. But after out date of warrenty phone started doing mamy things automatically. I gave to service center many times but they solve the issue and after few days again same issue. Last time my phone hang at the micromax logo. I gave it to them and they broke back glass of the phone. They said its a normal problem. We cant do anything. Everytime they broke something from the phone and they said they arent responsibale for that.

Sir, I have purchased Micromax mobile from Flipkart.com on 23 Jan 2015 and few days ago I have observed multiple cracks on back panel near the screws while replacing the SIM. I made contact on micromax toll free but they didn't respond satisfactory reply, so I am mentally harassed and surprised to see the mobile is start cracking. So I am request to take up the matter and resolve the matter soon either by replacing or repairing my mobile to a better condition. Thanking you. M k singh

Dear micromax care centre service. I am using your micromax canvas spark Q334 mobile phone, but mobile device or software problem, I am sending my mobile phone your nearest micromax service center Sangli 416416. I am submitting mobile phone 3 time. Last submit data[protected]. But eany answer not a reply and no sms my contacts number and email id. what is the problem my mobile phone.today date[protected] mobile submit date[protected].

Im suthakar from Namakkal Tamilnadu i bought mobile on 25.11.2015 in poorvika mobiles Namakkal Tamilnadu im using micromax nitro 4g E455 mobile display problem black and whitely appeared and also negatively changed, Battery problem delay to charged max 6hrs then only completed the Battery, touchpad problem.my mobile number is [protected]

I purchased a micromax canvas pace4g with qualcomm snapdragon, and 8 GB ram as written on the box...bt inside it was not there i got cortex A-& and 4 GB ROM...micromax is a fraud company... i will never ever believe on it from now...

I unfortunately purchased model Q391 as a Diwali gift for my son. Within 15 days there was a patch in the display. The shop I purchased it from directed me to borivali west service centre. First time I went there at 4:45pm and was told to come other day as they were full. I went back on 2nd December 2015 and spent two hours to get a feedback that I should leave the handset there and expect it back only after twenty working days on account of..I quote "spare parts are not available and it will take time to get them". I was told that I will get a call from the centre. I did not get any call. The centre number printed on the receipt is always unreachable. I went to the centre this week and was told that parts have arrived and that I will get my phone in a week. Today I got a call from centre informing me that the parts did not work and that they are waiting for new parts..hence I should expect to get my phone after fifteen more working days...TIRED??? I KNOW LONG MESSAGE. IMAGINE MY FRUSTRATION.LOOOOOOONG WAIT.

Sir, i have purchase a model code SERMOB0655 on 06.01.2016 costing Rs. 6600/- from very beginning the set was defective as some internal data was operating itself and the amount was automatically deducted. on complain to the shopkeeper he just restore the set and again handed over but the problem still remain the same. on contact ur service center they rectify that problem but new problem was created the set speaker not working. On again reported the problem to the service center they kept the set and told that the set will be repaired within 10 to 15 days. now already 15 days have passed nothing has been heard on contacting to ur service center they told that the set was sent to company for repairing and will be back within a month. Sir already a month have passed but the set is still between service center and the company. Keeping in view the above facts u r requested to please arrange the new set at the earliest so that the amount spent can be utilized or arrange to refund the amount. the MWP is 5209.

Micromax service is the worst service provider ever i had counter off.
My complaint is for the service centre situated at varanasi
Quality communication
2nd floor, tsm complex
Opp. Kashi ananthalay
Maldahyia road, lahurabeer, varanasi
Ph:[protected], 2400168.

Against docket no. Na[protected]

This service center call handling girls and boys at counter are worst in handling and dealing with customer.

Without my concern they had repaired my out-of-warranty handset and argued with me that by your approval we had done so.

And many more things are there to share but i hope its of no use.


Worst service and poor quality service

Sir, This is to bring to your notice that I bought a Micromax Canvas 2 Colours A120(grey) mobile on 03/01/2015 from Straight Link Shop, Hill Cart Road, Siliguri-734001, west bengal, India. Now my mobile went repair on 02/11/2015 at M/S APEX SOLUTIONS, Jalpai more, beside uco bank Siliguri-734004. Its been 2 months and 5 days the service center is not returning my phone.Whenever I call to Service Center([protected]) they always says wait 15 days more to repair.In this circumstances, please help me so that I can get back my mobile phone as soon as possible. My docket number. RIMA BHATTACHARYA E[protected] SILIGURI My contact no. [protected], [protected]