Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 13%
Submit a Complaint
8421
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899  [Consumer Electronics]
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459
down
276
1860 500 8286  [Smartphones]
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608
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575

Phone:
Phone:
+91 12 4481 1000  [Head Office]
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338
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295

Fax:
Fax:
+91 12 4400 9603  [Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
13%
Complaints
8421
Pending
1844
Resolved
597
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Micromax Informatics Complaints & Reviews

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Micromax Informatics — warrant arrest against chairman, micromax tv company

 Balavivekanandhan on Mar 29, 2019
Date of filing : 04.01.2018
Date of order : 03.07.2018

District consumer disputes redressal forum, kanchipuram...
Complaint category TVs

Micromax Informatics — micromax canvas evok power q4260

 Mani Deep Netha on Mar 29, 2019
Sir/madam
I am using micromax q4260 since 3 years. The problem is that i got only the launcher updates and never...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — micromax q392 mobile is stolen please track

 manjunathaswamy on Mar 25, 2019
Dear sir/madam.., _-my micromax q392 mobile is stolen & i want to track of m_imei:[protected] & s_imei: [protected],...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Mobile — lost the mobile

 Milu1979# on Mar 13, 2019
I Lost the mobile at a bus stop of Bhubaneswar, Odisha ...The two SIM s have been blocked by the operators on my request......
Complaint category Mobile Handsets

 Jitu Bezbaruah on Mar 9, 2019
The TV is getting switched off in 10-30 seconds after switching on and then after some time gets auto switch on. The switch on and off cycle continues. Icons are getting displaced on the screen. Please suggest the remedy so that we can resume watching the Tv. The Tv is a little above a year old. I was so satisfied with the product that I have bought a bigger television at home and recommended to others too

Complaint Status


[Mar 09, 2019] Micromax Informatics customer support has been notified about the posted complaint.
Dear Sir/Madam.., _-My Micromax Q392 Mobile is Stolen & i want to Track of M_IMEI: [protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. [protected]
My Mail ID = [protected]@gmail.com
My mobil# [protected]
Thanks & Regards
Manjunathaswamy H H

my micromax q392 mobile is stolen

manjunathaswamy's reply, Mar 25, 2019
Dear Sir/Madam.., _-My Micromax Q392 Mobile is Stolen & i want to Track of M_IMEI: [protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. [protected]
My Mail ID = [email protected]
My mobil# 9632030615
Thanks & Regards
Manjunathaswamy H H
Sir why not i am getting easily power button / back panel / back cover of micromax mobile model number :- Q352 in whole market in patna bihar

*Notice1:-sorry i wrote x276 from mistake yesterday

*Notice:2:- but my model number is :- Q352 i checked about phone than i got
Complaint comments  Add a commentComplaint category TVs

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    Micromax Informatics — my pathetic experience with micromax led tv

     Sujo Thomas Varghese on Mar 7, 2019
    I purchased full hd 32 inch led tv from flipkart on 29 october 2016, sold by omnitechretail. The tv come up with a 5 year...
    Complaint category Unauthorized charges

     Aditya C Jain on Mar 3, 2019
    I had lost my Micromax Mobile of IMEI: [protected] required to track my mobile & erase the Data, as my whatsapp and mail data was available in my lost phone which should not be misused by wrong person
    I was travelling to vapi gujarat by travel bus Gujarat travel and lost at that time tried calling but no response and found the no disconnected later
    Request to locate the mobil and erase all data

    Complaint Status


    [Mar 03, 2019] Micromax Informatics customer support has been notified about the posted complaint.
    Micromax canvas LED TV's remote is not working.
    Dear Sir/Madam.., _-My Micromax Q392 Mobile is Stolen & i want to Track of M_IMEI: [protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. [protected]
    My Mail ID = [protected]@gmail.com
    My mobil# [protected]
    Thanks & Regards
    Manjunathaswamy H H

    manjunathaswamy's reply, Mar 24, 2019
    Dear Sir/Madam.., _-My Micromax Q392 Mobile is Stolen & i want to Track of M_IMEI: [protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. I am very thankful to You
    manjunathaswamy
    My mail ID = [email protected]
    My Mobile no =9632030615
    Thanks Regards
    MANJUNATHA
    manjunathaswamy's reply, Mar 25, 2019
    Complaint marked as Resolved But This complaint NOT Resolved
    Please update this complaint
    Mar 25, 2019
    Micromax Informatics - my micromax q392 mobile is stolen
    Please Track my mobile
    My mail ID [email protected]
    My mobile no = 9632030615
    My Attached IMEI NO PHOTO
    Complaint comments  Add a commentComplaint category Mobile Handsets

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      Micromax Informatics — ahuja mobile micromax service centre

       Brijesh Singh Baghel on Feb 26, 2019
      Sir i went ahuja mobile service centre gwalior m. P. For repair my micromax e313 repair he charged me 100 rs for testing and...
      Complaint category Mobile Service Providers

      Micromax Informatics — new 50 inch tv hangs

       rafs123 on Feb 20, 2019
      My new 50 inch smart tv yuphoria hangs and the service center ce best service center andheri west mumbai, is unable to resolve...
      Complaint comments  Read comments [1]Complaint category TVs

      Micromax Informatics — mobile phone is spamming with unknown apps and ads. need a solution for this problem

       Sudeep Tiwari on Feb 19, 2019
      Unknown ads are showing continuously and unwanted ads are automatically installing in my phone. Not any solution which i have...
      Complaint comments  Read comments [1]Complaint category Mobile Handsets

       abhi_cool122000 on Feb 8, 2019
      Sir, myself abhishek bhardwaj
      My led tv is dead from 30 dec 2018. I have already done a complaint regarding their repair vide ref. No.[protected] dated 31 dec 18 and ref no.[protected] dated 07 jan 19. It has already paseed 26 days still no progress for repair. My references has been allotted to your service centre ce - shree services, mumbai. When i called service centre, they replied that they are waiting for part of tv and its delayed from company side. After that i send a mail to company regarding this issues (Ticket no. 986053) then company did not contact me regarding this. Till the date no technician has been come to my home for visit. So plz do needful i[censored] can.
      My mail id: abhishek. [protected]@gmail.com
      Mob. [protected], [protected]

      Complaint Status


      [Feb 08, 2019] Micromax Informatics customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category TVs

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        Micromax Informatics — micromax canvas e455 device power button & microphone issue

         Mahesh Garole on Feb 8, 2019
        I got an issue of power supply issue which is resolved but they have destroyed my device microphone. Due to which i can't...
        Complaint comments  Read comments [1]Complaint category Mobile Handsets

        Micromax Informatics — poor service at gorakhpur micromax care [Resolved]

         Karnjeet Kumar on Feb 4, 2019
        My handest micromax e453, has slow charging problem, i went to micromax care (New global media) gorakhpur for repairing, they...
        Complaint comments  Read comments [2]Complaint category Mobile Handsets

         Rakesh Taduka on Jan 29, 2019
        I have purchased 43 inches micromax full HD on flipkart 12 Oct 17. I wanted Indian brand and purchased Micromax. HD Quality is very much good am totally happy with Micromax TV and I suggested to my friends, neighbours and colleagues. I have done mouth publicity because I am very much happy with HD quality and brand. But suddenly after 1 year 3months that is From 25th Jan 19 display not working and only audio working. I have raised a complaint on 25th itself and assigned an engineer on 28th. On 29th eve engineer came and he checked TV and told that you have to replace display and display completely gone and also told that it costs around 75% of TV cost and he charged 300 rs for visit. Whether Micromax tv will work only 1yr? Am totally upset and it causing very much mental agony. Total a waste of my 23000rs. I cant afford 75% of TV cost within 1yr 3 months. Am fed up with this micromax and their services. Consumer complaints are more with same TV. Model no. 42R7227FHD/2017. Kindly take an action so that who is going to purchase the same brand TV atleast they wont face this kind of mental agony.

        Complaint Status


        [Jan 30, 2019] Micromax Informatics customer support has been notified about the posted complaint.
        Dear sir,
        Please find my stolen mobile status.
        Micromax canvas Q413
        IMEI No. [protected]
        Name : Dharasing Sable
        Phone is not working properly & heating problem, whatsup, browsering, battery back problems should be there in that phone i have refund that product plz help me, no [protected]
        Naradprasad Prajapati's reply, Jan 27, 2019
        Call back
        Complaint comments  Add a commentComplaint category TVs

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          Micromax Informatics — micromax tv screen is blank

           Nagaraju Vemula on Jan 29, 2019
          I purchased the tv 43 inches in oct 2017, in jan 2019 the display is complete blank (It's like dead). So the micromax support...
          Complaint comments  Read comments [1]Complaint category TVs

          Micromax Informatics — micromax service center and customer care service of micromax

           suneharajput on Jan 18, 2019
          Hello sir
          I had purchased micromax spark 4g phone last year and it is under warrenty till now. My phone was not working...
          Complaint comments  Read comments [1]Complaint category Mobile Handsets

          Micromax Informatics — micromax led manufacturing defect

           Parshuram Yadav on Jan 18, 2019
          Hello mera naam parshuram yadav hai. Main distt bulandshar se.
          Sir maine micromax led oct 2017 main liya tha. Jisme...
          Complaint category TVs

          Micromax Informatics — micromax canvas q4310 [Resolved]

           seethajayan on Jan 15, 2019
          Sir,
          I have a micromax canvas 2 q 4310 smart phone. Till last some days the flash is not working. From yesterday onwards...
          Complaint category Mobile Handsets

          [Resolved]

           KRISHNAKITTU on Jan 15, 2019
          Canvas juice 2 aq 5001 model mobile phone purchased on dec 2018. 20 days back facing complaint. I cannot able to attend incoming calls. Other applications works properly. Approach micro max authorized service center m/s care station @ tirunelveli, tamilnadu. They said repair because of soft ware issue & soft ware updated required to rectify the issue. I agree. No job card issued. After 2 hour they say one spare to be replace & 2 days required. I agree too. There is no response. After one week when i approach them they say we could-not identify & rectify the issue. I ask them to return the product. When i got the mobile is death. They are using with non matching software for updating the mobile. There fore the mobile is dead. Pure responsibility for my mobile death is micro max mishandling. I want my phone with working condition. Can i got it?
          Complaint marked as Resolved 2019-02-17 02:50:24

          Complaint Status


          [Jan 15, 2019] Micromax Informatics customer support has been notified about the posted complaint.
          Verified Support
          Micromax Informatics Customer Care's response Jan 17, 2019
          Hi Krishnakittu
          
We apologise for the inconvenience caused. Please share your details on http://micare.micromaxinfo.com. One of our team members will get in touch with you shortly.
          Regards
          
Micromax Team
          Complaint comments  Add a commentComplaint category Mobile Handsets

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            [Resolved]

             balaji jature on Jan 14, 2019
            Hi,
            I am tukaram jature my cellphone not working properly that's why. I visited micromax service in pimpri chinchwad (Pune) center at 15th november 2018. I submitted my cellphone same date at that time customer executive told me cellphone will be repaired within 7 days. After 10 days contacted to service center that asking for 2 days extend. Then i contacted parallel after 2 or 3 days but still cellphone not repaired.
            Please do the needful.
            Complaint marked as Resolved 2019-02-18 14:42:24

            Complaint Status


            [Jan 14, 2019] Micromax Informatics customer support has been notified about the posted complaint.
            Verified Support
            Micromax Informatics Customer Care's response Jan 17, 2019
            Hi Tukaram
            
We are extremely sorry for the inconvenience caused.. Please share your details on http://micare.micromaxinfo.com. One of our team members will get in touch with you shortly.
            Regards
            
Micromax Team
            I have lost my hand set model UNITE2 A106 IMEI [protected], [protected] on date 23/09/2018.Kindly block hand set as per given detail. Thanks

            Complaint comments  Add a commentComplaint category Mobile Handsets

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