Micromax Informatics Complaints & Reviews

I faced a problem of blurred display on my micromax 49 inch led tv which is under warranty within 6 months of purchase. I logged a complaint in Hyderabad customer service and after one month they responded saying that they stopped the 49 inch led tv model and asked us to pay 20k for 55 inch led tv model in exchange. As the product is under warranty, It is the sole responsibility of the company to handle the issues for the products. If they are deciding to discontinue, they have to replace/repair on their own. Instead of asking us to pay extra to increase sales of other product.

My micromax tablet p701 battery full charge but mobile switch off again and again 2 minute play video and mobile switch off

This is to inform you I have visited many times in your service center but my issue is not resolve as per excutive told me they don't have You 5014 softwares

Please improve your system

Respect sir.
I am amol pagare my tv off on 1 may. I complain registered 4may 2020 but now 20 August 20 service center is not usefull, and engineer come in 11 June 20 and I pay service charge but not repair tv till now. I attach compaint no. Reff no MHH [protected]
Thank you.

Re: [Request ID :##RE-116592##] : REPLACEMENT OF MIcromax 402Q PLUS Mobile - Complaint
Service Team

Aug 14, 2020, 3:57 PM (6 days ago)
Dear Mr. Krishh, Greetings from Micromax!! Reference to your ticket id- 116592 We apologize for the inconvenience caused to you. This is further to your concern
Vnr Krishh

Aug 17, 2020, 11:42 AM (3 days ago)
Dear Mr. Rohan, Ref: Micromax Mobile Replacement Delay - Ref. ID No.116592 ================================================= Thank you for your kind and immedia
Vnr Krishh

Aug 18, 2020, 10:47 AM (2 days ago)
Dear Mr. Rohan, Hope you viewed my mail of yesterday addressed to you. Kindly remediate this Issue as early as possible. Thanking you. VN RADHAKRISHNAN
Vnr Krishh

3:55 PM (15 minutes ago)

to Service
Dear Sirs,

Just for Ack. sake you sent me one reply. That is all. I have not been informed about what steps have been taken
from your company to remediate my problem.

Yesterday evening also I went to Mb. Shop of Retailor at Saidapet. He said the Distributor informed him
Mobile Replacement Process will be over before end of this week. Retailor did not give me any CONCRETE REPLY. I am afraid, how
many more weeks/months this problem is going to continue.

There is not even a SINGLE PHONE CALL from the Distributor so far, giving me any assurance and or confirmation
about date of Replacement of Mobile.

Hope, from the side of the Company, your Customer Care Team will do the needful without further delay.

Thanks


VN RADHAKRISHNAN

Purchased micromax q 409 two years back, after validity time the mobile network ic failured. Is the guarantee for network ic is only one year or replaceable. This mobile purchased through amazon online. My doubt while purchasing through online what is the rules and regulations to complaint the same to the concern as there was no action taken by the micromax. Unable to use this 'chineese phone"

Customer says the phone was out of warranty period.

Very poor response from the micromax, but unable to use the phone.

Details:
Micromax q 409 - android version 7.0

Imei (Slot 1)
[protected]

Serial no: d517jb1r78231912

Name: v bhaskaran
Salem, tamilnadu
E mail id: [protected]@gmail.com

Person blackmails on the phone, also on watsapp texting and calling, tried to blackmail on the name of parents, boyfriend, talking rubbish, without limit
It can be harmful for those who have no guts to fight back. It must be stopped otherwise some innocent can get serious problems.
No is[protected]

Dear sir/madam.., _-my micromax x097 mobile is stolen & i want to track of m_imei: [protected] & s_imei: [protected] please mail me the status of my_mobile. I am very thankful to you mahavir gaikwad [protected] [protected]@gmail.com

Hi,
My name is vivek on date 21/04/2016 i bought new micromax x408x01with bill & imei nb [protected] and [protected] plz block this mb it was stolen in lonar maharashtra plz block this mb using imei before misuse. Thanks

Sir my ac 1ton and cooling sensor also damage please order to change my cooling sensor with technician. Pls sir...

Monitor not work

I had purchased a television in the month of October of 2019, however it has stopped working since 12th of May for which I raised a complaint (Ref No. is MHH[protected]) with your call centre on the 13th of May 2020. The person at the call centre did inform me that due to the lockdown and limited technicians it would take time for the problem to be resolved, I had agreed to the situation and continued waiting for the technician. I have recd 2 calls from the technician and both askd me for travel money. WHY?. I explained that it is under warranty and that customer services has confirmed no charges... No one has visited me till date... 2 mths have passed.

Dear team i have purchased a micromax canvas3 television 40 inches since 3 months i have been following up with regards to software update just complaints are being taken and no resolution given and i had a terrible experience with micromax customer service. Being an indian i have purchased micromax but there is no proper service. Iam expecting resolution on this

Micromax q 409 failed within 15 months of online purchase (Network ic failed) unable to contact / speak over by phone to others.

Mobile phone being used to receive and sent mails and other purpose except direct talk to my relatives and official work which is the purpose to purchase the mobile phone.

Understand the present situation, that micromax (Indian part) is selling second hand / rejected quality as quality no:1 in the market.

Details of mobile purchased:

Complaint has been forwarded january 10th with this mail, but no reply from the concern it indicates "how micromax cheating the customers".

Details:

Micromax q 409 model
Serial number : d 517jb1r78231912
Signal strength: 0 (Always after 15 months of purchase)
Imei no: [protected]
Android version: 7.0
Build number: mmx_q409_sw_v1.5.0_hw_v2.0.0_2007201
Android security patch level : june 5, 2017

Please take necessary action at your end, why there is a failure in the phone and replacement of mobile phone is requested.

Why the second quality is being sell in the online market quality 1 micromax.

Even after visiting the local authorized service center, unable to carry out the job.

Bhaskaran,
Mob: [protected]

Micromax q 409 failed within 15 months of online purchase (Network ic failed) unable to contact / speak over by phone to others.

Mobile phone being used to receive and sent mails and other purpose except direct talk to my relatives and official work which is the purpose to purchase the mobile phone.

Understand the present situation, that micromax (Indian part) is selling second hand / rejected quality as quality no:1 in the market.

Details of mobile purchased:

Complaint has been forwarded january 10th with this mail, but no reply from the concern it indicates "how micromax cheating the customers".

Details:

Micromax q 409 model
Serial number : d 517jb1r78231912
Signal strength: 0 (Always after 15 months of purchase)
Imei no: [protected]
Android version: 7.0
Build number: mmx_q409_sw_v1.5.0_hw_v2.0.0_2007201
Android security patch level : june 5, 2017

Please take necessary action at your end, why there is a failure in the phone and replacement of mobile phone is requested.

Why the second quality is being sell in the online market quality 1 micromax.

Even after visiting the local authorized service center, unable to carry out the job.

I have a micromax led 32" smart android canvas series tv. The remote controller of this tv is not working for past 6 months and it is unable to operate the tv. The remote is not available in nearby shops and even in micromax service center. So please provide me with the apt remote controller.

Sir, respected mam, we want a phone under 20000 thousand. With snapdragon processor 712 or 720g. With best camera and 5000mah battery. With full hd display. Now a day, china is doing bad with us. And we don't want ato buy a chinese phone. We want an indian phone with best features. Like chinese phone. It is correct time to work on. Because now indians are bad with chinese companies. If you launch a primium features smart phones under this rate. We will definitely buy your phones, unless an indian phone. We also want a phone giving fight to chinese phones. Hope you like it, thank you

Is this the service being provided to micromax customers. We have raised request several times but we are not getting any update from the support center as well as from the person to whom it is assigned. Have tried calling them many times and they are not visiting even after saying that they will come. Can i please get an update. Your technician has spoiled our lcd tv and now no one is coming to fix it.

I booked touch and display combo for micromax c1 mobile through service center with job sheet number
[protected]r.
But i cant trace the status of transport and also by the service center. So please intimate the status of transport. If it is not possible to transportand initiate the refund of amount through service center at gulbarga (Rudra computers). I hope you will do the needful.
Thanks and regords
Shivarajkumar