Micromax — been over a month and i have no idea about the status of my cell phone

Address:

South Goa, Goa

I gave my phone to the service center in September, where in they told me that its impossible to fix my cell phone at the local station, hence needs to be sent to Noida. And will be given to me in 25 days I agreed. After the said amount of days I went to the service center to inquire if my phone is ready. They told me that they are unaware and gave me a number to contact[protected] and find out the status of my phone. Been trying night and day to call the before mentioned number but all in vain. The number does not work and I'm feeling helpless because I don't really know where my brand new phone is. Could some one please help me out? And take me seriously? My job sheet number is W[protected]