Micromax Canvas A1 Android One — Phone status (Delay)

Address:Thiruvananthapuram, Kerala

Sir, I submit my phone to the authorised service centre in trivandrum for repair Submit date 09/09/2015 ( warranty )..service centre name is M/S CONNEXION, PATTOM, TRIVANDRUM-695004.Till today(16/12/2015) I have no information about my Phone from Micromax centre...What can i do?
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Micromax Informatics customer support has been notified about the posted complaint.
Apr 11, 2016
Updated by shinuasha
Dear Sir,
I have not yet receive my phone, I talked to the service center they always replies like recorded voice "next week, next week, next week". Already seven months gone, they didn't take this matter seriously. what i can do further? please take necessary actions immediately.
Aug 08, 2016
Updated by shinuasha
Sir,
Please find the attached scanned copy of Job sheet. I gave my mobile for servicing at your trivandrum authorised service centre on 09/09/15 . Now it is eleven months so far i didnt get it repaired. Many times I approch the centre personally and through telephone. But they says difference excuses each time. Also two three times I called micromax customer care toll free number. they told me that as per their records the Mobile is ready at trivandrum service centre. Even today too i tried trivandrum customer care and they said as usual next week it will be ready.
So i request your goodself to kindly to do the needful to get my phone repaired at the earlist.

Aug 08, 2016
Updated by shinuasha
Sir,
Please find the attached scanned copy of Job sheet. I gave my mobile for servicing at your trivandrum authorised service centre on 09/09/15 . Now it is eleven months so far i didnt get it repaired. Many times I approch the centre personally and through telephone. But they says difference excuses each time. Also two three times I called micromax customer care toll free number. they told me that as per their records the Mobile is ready at trivandrum service centre. Even today too i tried trivandrum customer care and they said as usual next week it will be ready.
So i request your goodself to kindly to do the needful to get my phone repaired at the earlist.

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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Also share your contact number and email id here.

Regards,
Team Micromax

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