[Resolved]  Micromax Canvas A116 — Didn't fix the screen properly and got damaged

Address:Hyderabad, Andhra Pradesh

Hi I am Ranjan. Few days back my screen got damaged, so I have visited to nearest Micromax service center to Fix it. They have fixed the new screen for me. When I saw the edges of the mobile, it was not fixed properly. They told it will be like this only. I believed them and came to home. When I was using the screen touch was not functioning well. I visited again to the service station but they told it was because of software update issue and they have updated the software. Still i was facing the same issue. When i was using the screen touch automatically it got broke at the edge as it was nt fixed by the people properly. I went to the store and told them but the manager and the people are so badly behave with me, i lost the hope from Micromax. I believe Micromax should cancel the lincence of these people. They dont know how to behave with the customer. I put complain with Micromax and for the service station who got the lincence from Micromax. They should train the people and get them lincence. I want my screen to be fixed properly and my case has to be resolve.Now I am realizing why i took micromax :-( The Store detail is Sai Mobiles Shop No 29, First floor, Hardy Complex, Opp. Chermas, M.G Road Near Paradise, Secunderabad- 3 email id : [protected]@mmxcheckpoint.com Ph:[protected] TIN No:[protected] My mobile no : [protected] Thanks Ranjan
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
No response and no action till now. Very bad service

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