Micromax Canvas A116 — Poor mobile and service center experience from Micromax

Address:

Howrah, West Bengal

Hi, This is Satish. I had purchased Micromax A116 in Chennai in Aug, 2013. In Apr, 2014, I came back to Kolkata and from then thise mobile was not working. It's been more than 7 months from Oct, 2014 till 16th Apr, 2015, that my mobile is getting repaired by the Howrah service center guy. Their address: R.K Services 223/3, Mahendra Bhattachrya Road, Howrah - 711104(Opp. Engineering Institute Junior Executives, Govt. of India) Contact[protected]/ [protected] On July, 2014, they said battery is not working and I had to purchase a new battery. It worked for few days, then suddenly stopped working. From then I did not see it. I do not buy things casually and use things till is usable. I am highly disappointed the way things are happening. For these many months I am using a basic phone, as I am not going to invest anything on new mobile until I am getting this one. At service center, they said they will call me when they have got the replacement of this A116(motherboard not working). It is been 4 months that they have not received next mobile from Micromax for the replacement of A116. I want my money back or any new replacement of it and I do not want this old mobile anymore. They said that the motherboard is dead and not usable. Please help me on this. Regards, Satish [protected]