Micromax — canvas turbo a250-faulty device

Hello, I bought Micro max canvas turbo A250 from flip kart on 20th of January 2014. Within a week they delivered me the product.But with in weeks the problem started in the form of hanging and the screen blackouts.I have contacted micro max customer care, they said that I have to call the flip cart people.The flip cart people adv iced me to contact the service centre. The service centre repaired(reinstalled the software) it and gave it back at the same day.this incident happened in the last week of 30 day replacement warranty by the online seller.Again and again the same problem happened with my phone.And when I contacted the service centre they told me that the mobile need a hardware replacement.Hearing this I contacted flip cart, but they told me that they cant do anything and I rejected the service centre offer and started using my phone with the complaint(uninstalled most of the games and the anti virus programme and the frequency of the problem timings reduced to once in two weeks ). But before two days the phone became dead completely and not switching on after all hard trials. I don't know what to do with my phone as i brought this as an encouragement to all my colleagues and friends for the use of local product and i failed in the movement.this is because of the wrong selection. handset-micromax canvas turbo a250 order id-OD[protected] billing address-raju kurup, phone no [protected]
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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