[Resolved]  Micromax — Complain not solved till 09.12.2014 - Micromax GC232

Dec 17, 2014

Updated by ANOOP_REWARI Dear Sir,

My complain not resolve till date. care executive contact me on 10.12.14 and assure me to resolve within 6 days but not any confirmation provided from their end. I suffer from 04.10.2014.

Dec 26, 2014

Updated by ANOOP_REWARI sorry, it is not resolved till dated 26.12.2014.

Dec 26, 2014

Updated by ANOOP_REWARI they email me by email add : [protected]@micromaxinfo.com dated 11.12.2014
Hi Binay,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

They call me by ph. No. : [protected] dated 10.12.2014.

and assure me to resolve my problem asap, but again not response further. I done query in above no by my complain no. [protected], dated 18.12.14 an they tell me your set is not ready, when ready, I will inform u. but till dated 26.12.2014 not any information given by their end.
Please take strong step to resolve my complain.

Dec 29, 2014

Updated by ANOOP_REWARI Dear Team Micromax

What is current status of my complain, which is not resolved till dated 29.12.2014

Complain details :

I puchase Micromax GC232 dated 29.07.2014 and set is stop working on dated 04.10.2014 job sheet no. N[protected] at M/S Expert Communication solution, Rewari, Haryana, which is not solved upto dated 17.11.2014 and care employee suggest me to close this job sheet and new Job sheet given to me. New Job sheet no. N[protected] dated 17.11.2014 for replacement of set but till dated 09.12.2014 not any reposnse given by care and they respond, this is company fault, we can't do any thing. When company provide us I will inform you. This is very poor response by your care. I am a consumer who suffer from 04.10.2014, and compnay and care has not any responsibility for it. I also done complain on toll free no. [protected], dated 17.10.2014 vide complain no. [protected] and also dated 21.11.2014 complain no. [protected], both the complain not resolve till date. This is very poor service by Micromax. I request that solve my problem asap which is replacement of complete set along with battery.