[Resolved]  Micromax — complaint against micromax and its service centre

Address:Ranchi, Jharkhand

Hi, this is s.k sinha... I Had bought Micromax android phone UNITE A106 last month. But there is a problem of power button and power button is not working at all even before completion of 7 days of purchasing this phone. So I went to your nearest Micromax service center @ care jone Micromax Customer Care ranchi...paras complex, opposite hotel landmark lalpur ranchi, phone no:- [protected].. job sheet no:- *E[protected]* they told me that they will return my phone within 07 days. On 22 July 2014 (submit date), I went to over their on 30 july 2014 to receive my phone but it was not ready. I again went there on 5 aug 2014 phone had not come. I again went there on 9 aug 2014 but didnt get my phone till date...now its 13 of august n my phone is still there... As it was already 23 days passed I want my phone back in a working condition soon...n there is a rule that if there is a problem in phone within 10 days u replace it with new one...plez sir look into the matter n take a step its very urgent n m facing to much difficulties without my phone...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
sir i had bought a micromax phone in june 26 2014...but there is a problem of on/off button within 10 days...give it to service centre 2 time they take one month time in repairing my phone but still there is a problem my phone is not working...sir plez replace it with new one or give my money back...my biggest mistake is to buy micromax handset it didnot work properly for 10 day...why micromax made such kind of wrost product which doesnt work propery atleat a year...

Hi,

As per the update shared by our team, please collect the device from the respective service center.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information