[Resolved] Micromax — Complaint against Micromax Service center
Nadiad, Gujarat, India
Sir, i have purchased a micromax A77 canvas Juice handset for 7999 rupess from Homeshop18.com (Online) on 17/12/2013 after 7 days o[censored]sage it got problem in camera Flash so i submittet to micromax service center in Nadiad(Gujarat) service center gave a job sheet and didnt mentioned the return date of the mobile handset to be given i have submitted on 27/12/2013 and i have called many times the micromax service center no one picks the call by luck if it connects they always extend the date i have called them 5 times they always tell different date for the return of the phone i am tierd of calling them many times they even not listen just cut the call.But after my many request they return the mobile after 3-months at nadiad(Gujarat) customer care in damage condition.and again they told that they submit my phone back to upper level customer care and told that wait for again 20-days. they are either giving me a new handset nor giving my money back please resolve this complaint my old job sheet number is : W[protected], customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: [protected], and my new job sheet number is : W[protected] customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: MMX[protected], Nadiad Micromax Care Name= RHYTHM CARE Mob.No=[protected]. They give my mobile after 3 months and now my mobile is in damage position my mobile is now full damage mode (body is damaged ). they told that this is done during transportation. This is which type of services Micromax provide??They Cheat to customer...They old that again submit my phone at customer care and 20 days wait for resolve this... sir, i m completely disappointed with micromax. My new phone is totally waste type they made...i need new phone or money back..Resolve my complaint early as soon as posible...reply please... my contact no is = [protected]
Complaint marked as Resolved Apr 22, 2016
Get Call After One Year.
[Mar 12, 2014] Micromax Informatics customer support has been notified about the posted complaint.
mandarmk's response, Jun 12, 2015
HI, I got a very pathetic experience from MIcro max service centre Bhandup - Mumbai.I had a problem with my touch (Mobile is in warrenty) and i submit to Micromax service centre - Bhandup on 10th Apr 2015,but even after 2 months I have not received mobile back to my endstill they not resolve the problem.and not proper respond by this executive. My Job Sheet No is -W[protected].
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