[Resolved]  Micromax — Complaint against Micromax Service Center

Sir/ Madam,

Had a minor problem with my Micromax Canvas A116 HD Canvas
charging (under warranty). I had submitted to Panvel Micromax Service Station
on 29th of March 2014.

Till now the problem have not been sort out. On asking them
you get only one reply ‘parts are not available and can be delivered by next
6-7 days.’ Meanwhile, my handset was delivered to me twice saying that the
motherboard and other parts have been replaced but I found that no repair was
done on it. So this is the third time I had to submit my cell. Earlier Rs. 380
was charged for replacing charging connector.

The representative over their don’t respond to the customer
properly (play games on their mobile) and make you to wait at least an hour
without any reasons. On asking them they don’t simply respond. Also if you call
them they don’t respond to you properly. I guess customer have
to beg there with their problems.

Today I again spoke to them but the only reply you get is
that it may take one week or more. Its already been 30 days n still on hold.

This is been a really a big [censored].