Micromax — Delay in Mobile Repair (Canvas Knight - A350) # [protected] - Job sheet No. 17569981

Address:

New Delhi, Delhi

This is in reference to the Keypad Problem for which my handset Canvas Knight A350 was deposited at your service partner M/s VI COMMUNICATION. 6th June 2015 - On this day the handset was deposited at M/s VI COMMUNICATION for repairing the volume and start key of the phone as same were not functioning properly. SR no for 6/6/2015 was 17097360. 26th June 2015 - Exactly 20 days later I got my phone back stating the problem has now been rectified and phone is now working properly but the functionality of new / repaired keys didn't last even a day. 27th June 2015 - Exactly a day from receiving my handset after 20 long days of repair, I was jostling with the same problem and instrument was deposited again with SR No. 17569981 at the same service center. ... - Today even after 38 days of wait and despair, I am keeping my fingers crossed in the hope that sooner or later I will get my handset fine tuned. I know I am at the mercy of technicians of THE Micromax. But this just not seems right and digestive that a company which is trying to be the India's biggest Mobile Handset Maker is not able to resolve the smallest problem of the handset of replacing a mere keypad...Hoping for my handset asap as in today's lifetime mobiles are the lifeline on any individual. regards, Vipul Kalra