[Resolved]  Micromax — Delay on returning complaint product

Address:Thiruvananthapuram, Kerala

I Submitted Micromax A106 (Unite 2) IMEI No.1: [protected], IMEI No.2: [protected], on 05/11/2014 in Smart Solutions, Saphire plaza, T . C. X1/1955(2), 2nd floor, Near Sony World, Plamoodu jn., Pattom, Trivandrum 695004. PH:[protected]. Due to Board and Display Problem. They told phone will replaced within 20 days.. But now they telling it will take 20 more days..When we calling in service centre number[protected] they will not attent the call at first time. Customer Job Card Serial No: 3412 By: Jobin Panicker George Salem Cottage Unakkathodu Channapetta P.O Kollam Dist Kerala -691311 Mob: +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Dec 23, 2014
Updated by Jobin29
I got a call from yourside on 5th december 2014. And I got informed that I will receive the phone (Job Sheet No: S[protected]) between 7 to 10 working days. Now 10 working days already completed. What can I do now?
Dec 23, 2014
Updated by Jobin29
I am waiting for this phone still now. If you not able to return the product please give back my money. Shame on you micromax.
Dec 24, 2014
Updated by Jobin29
Today I Called your customer service (no:[protected]). I got informed that the job sheet no:S[protected] status showings as not solved. So wait for 20 more days. what a good service.

I am wanted the phone within 4 days otherwise I will move leagally. So Kindly am saying that give back my phone very soon.
Complaint comments 

Comments

Hi Jobin,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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