Micromax — Disappointing service

Address:

Chennai, Tamil Nadu

Dear micromax team,

This is to inform you that i bought my micromax canvas express 2 model phone in november 2015 with high expectations. From the beginning the phone has lagging issues. Few days back it got hanged completely and
And the touch screen did not respond. I went to ur kilpauk service center for the problem.
They charged me 2500 rupees to rectify the touch display problem. They said that water had clogged in display part and explained that it may be unknowing due to sweating. I was in desparate need of smartphone and paid the amount and got it serviced. But after i left checking that the display problem was cleared i was wrong that my problems with micromax were over. The speaker was not working. I went again to ur service center. They kept me waiting till evening. Then they said that the board needs to be changed and further i need to shell another[protected]. Can u believe it?? I asked why they didnt said it before they said i had complained regarding that. Common sense will tell how can a person complain about a speaker if its touch is not working and he is not able to work on it. Now i cant and ringtone for incoming calls as the speaker is not working and ur team wants to change the motherboard to rectify the speaker. Iam being charged more for service than i paid to buy the phone. Terrible service and hugely disappointed for a phone under warranty. I want my phone repaired or replaced.