Micromax — Donate my handset within you company

Address:

Pune, Maharashtra

I have bought the Micromax EG116 model 19/05/2015 at Mumbai. I have used for only 2 days its start to give trouble of screen hanging, so i have to remove the battery all the time then restart. I thought after upgrade the software it will solve but its start to give more troubles. Next 2-3 days its start work automatically. Whenever i switched on the screen its works its own like calling any call. any application on automatic. This is the poor quality products.
So, i decided to replace the mobile because within a week it's gives me trouble so i send the mobile to service center at Pune i.e.M/s. S4 Telecom so straightway denied about the replacement and they reinstalled the software and handed over to me on same day they said you just try for one more day if not problem solved you have to bring the piece again so they are going to replace the screen and other things. This only job left for me to i made a mistake bought Micromax products. Like product quality poor the same way this service is also poor.
Then i have left no option again i gave my mobile on15/06/2015 vide job sheet no W[protected] at Pune M/s. S4 Telecom, at that time they told us that next 10-15 days is required to repair the mobiles.
Here i dont understand when micromax company selling the product and appointed the service center and when they know about the problem they should keep the fault spares in their stock. If not possible to keep the stock in service center being the company responsible to procure / arrange the fault parts on urgent basis and give service to the customer.
Now today is almost 1 month still i have not received my handset got repaired i have given the complaint in call center they assured me that they call back with the senior team from service its 1 week passed nor i received any call or they repaired my mobile i .e MMX[protected]. Here i dont understand that why they operating call center when they cant respond to the customer complaints. This is all bull . How your team is working on so pathetic ways.

I HAVE PURCHASED THIS HAND SET FOR SOME USE NOT TO KEEP IN YOUR SERVICE CENTER OR YOUR COMPANY. MY HUMBLE REQUEST IS TO PLEASE REPAIR THIS MOBILE I AM READY TO PAY WHATEVER THE CHARGES IS THERE. I WANT THIS HAND SET TO DONATE TO YOUR V.P OF SERVICE OR YOUR DIRECTOR. WHO ARE MORE INTEREST TO SELL THE SUCH POOR QUALITY PRODUCT AS WELL AS POOR SERVICE.

REQUESTING YOU TO PLEASE GIVE ME THE DONATION CERTIFICATE AND I DONT WANT THIS HANDSET BACK. PL DONATE THE SAME WITHING IN YOUR COMPANY.