Address: | Ahmedabad, Gujarat, 380532 | Website: | micare.micromaxinfo.com |
Problem i faced which is not resolve yet I bought this phone on 07/11/2015 last month. After 15 days i start facing some issue with this phone which is as below. 1.before 2 days it suddenly switch off and dead for two hours then automatically it restarts. in between that 2 hours i tried everything i.e. try to charge, pressing power on/off button, removed sim any many otherthings. But did not worked. 2.Some times during calls the other side caller can not hear my voice at all. I have to do restart to get it done. 3. Some time pictures clicked are not showing in gallery. In galley there is only black image but it blocks memory. Then again if i reboot that image will re appeared After this issues i decided to go at service center in ahmedabad. People of service center saying that this phone can not repair here. YOu have to call customer support number and they will guide you. Then i call[protected]. Executive asked every details then he told me our representative will call you with in 24 hours. But no call received till date.
I again called on your customer care number[protected]. Executive responded me to call another number[protected].
I called 3 times but that number is like hell... saying all our adviser are busy on another line. Hold that line almost 15 minutes every time.
So don't runaway.
Now after deadline and complaint on all forum i received a call and specialized technical executive ask me to do factory reset and he also commit that if that does not work than we will replace your device.
So now, Today at 4 p.m. i reset my phone. Wipe out all data, no memory card inserted and finally getting same issue of during calls the other side caller can not hear my voice at all. I have to do restart to get it done.
My final conclusion is please call me and replace this device.
What happend why are you running away. you committed me that you will replace my handset. Still i am waiting already 7 days passed.
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