Micromax — Extremely Poor Service (Work Order No. W[protected])‏

Address:

Mumbai City, Maharashtra

This has now been second event of extremely poor service by your authorised service centres in Mumbai (V Care Mobitron, Ghatkopar (E)). The estimation time given for repairs is never the actual time required. Earlier the same happened with my Dad's phone which was submitted for 10-12 days but however the same was returned only after 28 days. Now I am just seeing a repeat telecast of the same incident only with an exception that this time its been my phone which has been made to face the wrath. I submitted my phone on 11th June and I got the same reply that it will be fixed and returned in 10-12 days. Now its been 16 days and I am still awaiting my phone back from service. What is more harassing is the fact that both numbers quoted on service job sheet[protected]/88) are never received on calling, which compels me to visit the service centre only to know that the phone is not yet received from the Head Office. Please help resolve the issue at the earliest.