Micromax — Fault with phone service centre not responding to call

Address:Bhopal, Madhya Pradesh

Sir, I have recently purchased my micro max canvas 2.2 mobile and with in a month it started to shut down on its own I reported to the service centre . Where I was told its was just a minor moisture issue just clean it up with cotton n it will start working .. When tried I worked .. But after a short while moblie crashed and I put it up in a service centre on 06.08.2014where they reported to repair my mobile by 09.08.14. And on 9th aug014 when I got their to check my mobile they told me that my moile is yet to be checked and it will take at least 2 month to detect the problem. On being asked for the demo set they told no such thing will be provied and if I want can take back my mobile to any other service centre but they wo take a loook at the problem before 2 months Ive already lodged a complaint in same regard and my complaint no. is [protected]. Plesse let me know the syatus of my mobile as I m unable to get it from service centre.
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Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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