[Resolved]  Micromax — Faulty Set, Not attending to Customer complaints, Delay making tactics

Address:Panchkula, Haryana

I purchased Micromax mobile phone A068 for Rs 6800/= I found hardware problem, which they replaced with new one. After 15 days, new Micromax phone started giving trouble and the phone was not recognising sims. No incoming and outgoing calls could be made from phone. The set deposited with Service Centre at Chandigarh. After 40 days and contacting 50 times, Micromax returned the Set after so called repairs. Still the same problem existing as if no repairs was done.No one should buy Micromax phones in India as these companies are not worried about Indian Laws which is ineffective due to high level corruption.
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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