Micromax — Fraud commitment & service from Micromax service

Address:

Kolkata, West Bengal

I have given my micramax canvas A091 mobile on 20/07/2015 @ my nearset micromax service center (M/S Pearl System, Madhyamgram branch Kolkata) & they had communicated to me as it will be delivered to you with in 7-10 day After servicing the Phone ;Since it has a problem with Touch & PDA. But More than one month had passed & they are unable to bring my phone back, stating that the Gurgaon (main service head quarter) office is not sending the parts which is required to resolve the issue. Also I am suggesting that if this parts are unavailable then kindly replace my phone because each & every day I am loosing the warranty period time line. The docket # against my complain is 18045313 Now in this extremely dissatisfying situation I am urge to get my phone back with the resolution. Please treat this is an escalation (P1) which I would like to bring in front of Micromax. Also let me know if I need to reach out to consumer against this abnormal delay from Micromax services since there are no other way around. You can reach out to me @ [protected]. Thanks, Priyankar Chakrabortty Mobile :[protected]