Micromax — handset given to ASC on 2-09-14 but not delivered yet

Address:Rohtak, Haryana

dayshave purchased a new handset micromax A106 on 09-07-14. from the very first Day handset is not working properly. I submit my handset on 02-09-14 to ASC:N050065. AFter 23 days i have registered my complaint with company consumer care on 25-09-14 via complaint number MMX [protected] and jobsheet n[protected]. Consumer care assured me to solve my probleM with iN 15 Days but i have not got my handset. Please help.
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