Micromax — Handset not working in warranty period : Provided with a far worse handset in return after more than 2 months

deepakmor

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My Canvas 2 was within warranty and stopped working. I complained and the handset was taken by the Company service center in Borivali, Mumbai. I was given a different handset back after more than 60 days which is not working too. I am tired of calling and telling the problem. No solution. This is big time cheating with the consumers. No revert from any officials. Every time the call gets diverted to some other official. Deepak [protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Deepak,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax