Micromax — I want my original mobile for which i paid my hard work.

Address:

Chennai, Tamil Nadu

Dear Micromax, I am writing this mail with so much of pain and injustice done to me and the poor service I received from your Micromax Service center. On 12th Sep 2014, for my sister son birthday, I brought Micromax Unit A106 at reliance retail store. Within two days the mobile speaker was not working, so I took it to the shop where I brought the mobile. They said to give it to Micromax authorized service center. On 16th evening I took the mobile to Micromax authorized service center address as follow: M/S MOBI TECH DOOR NO. 29, 1st FLOOR GST ROAD KADAPERI TAMBARAM CHENNAI[protected] Mobile No. : [protected] Phone No. : 044 – 22412224 My token number was 103, and it was late, so they took my compliant. My compliant was speaker was not working and battery was getting very heat. So they took mobile and battery and wrote in a small paper and gave me. From 16th Sep tell yesterday they dint even gave any response, they dint even register compliant my mobile, after one week I called them and asked, so after that they register and gave me a compliant number. But when every I call, new new person will pick up the call and will tell some reason or excuse. Two girls and a boy named Stella, geetha and karthik they dint even give a proper feedback; will tell parts have not received so I am sorry. So I got so angry and said to return my mobile back, and they have given me somebody else mobile which is very old with lot of damage on the front display and its IMEI is different. My Mobile IMEI is [protected] and battery number is 483447. They gave me : [protected] and battery number is 004867. I don’t know like me how many Customers are suffering this kind of issue. I brought this mobile with so much of research and good feedback, but I am really so with this kind of people working who are really bringing bad name to the company. Please tell me how to process from here, I want my mobile back. I hope at least you will not disappointment me, because I brought that mobile for my sister son for his birthday, and not even two days he used it. Please kindly help me in resolving the problem. Kindly take it into high priority and solve my problem please. My mobile number is: [protected] or [protected]. Even two days before I brought your Micromax Nitro A310. Pls help me. Thanks, Ankaiah