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Micromax Informatics

[Resolved]  Micromax — IMEI no. [protected].

Address:Indore, Madhya Pradesh

Hello, This is regarding my IMEI no. [protected]. I purchased my phone in Jan and within 2 months I started having problems. It completely stopped working so I gave it for repair in a shop in Indore on 3-4th May. They said they will have to replace the handset as there is some problem. It's been 2 months and I have still not got my replaced phone. The shopkeeper from a month is saying that it's in transit and Micromazx head office has sent the phone a month ago but it is still in transit. I don't understand why the hell is it taking so long. Your phone had a problem so why should I pay the penalty. Now I want my full refund. I am fed up of following up for my phone. Will you do something about it or is there any other complaint cell where I should approach. Regards, Madhur Dalmiya
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
Reply
Hello,

I am really disappointed by the service provided for my phone. It's been more than 2 months now.

Pl find the details that you had asked for

1. Contact Number - [protected]
2. Your Location-Indore
3. Job-Sheet Number-R1405PMP9553882
4. Device Model- A114.
Reply
Hello,

I am really disappointed by the service provided for my phone. It's been more than 2 months now.

Pl find the details that you had asked for

1. Contact Number - [protected]
2. Your Location-Indore
3. Job-Sheet Number-R1405PMP9553882
4. Device Model- A114.
Reply

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