Micromax Informatics — About worst service center behaviour

Address:	560061
Website:	About the micromax service center in jayanagar bangalore

Hi my name is bipin from bangalore today i had been to micromax service center jayanagar bangalore i have micromax canvas selfie which i purchased last year april 2015 suddenly my phone was hanged and got switched off i tried to switch on but was not getting on. So i decided to go for service center. I took a token and sat for sometime and after my turn has come i i gave phone to lady who called me. I said the purchase datr and told the phone is out of warranty and she gave the phone to technician to check the problem and after checking technician said it is on now and the problem was happened due to talk back and asked my permission whether he can reset the phone i told please try without reset because all data was saved in internal memory. Technician told ok let me try to it but without knowing me he changed the switch on/off button and asked me to pay 950 rupees for it. I said without knowing me you have changed the button and charged me which was in a good stage until yesterday. The person who was sitting in a service center started tallking with me violently without reason i asked him why are shouting again his temper was very high and started speaking like take this as my bhiksha and all all people who were at service center got pissed i dont have proof of video or would have really asked them to close the service center or a warning letter. Request you to give them a standard training on bahaving with customers and keep a cameras which records voice of customers as well as the service agents or people will stop using micromax phones if this is the case in all service centers thanks bipin