Micromax Informatics — As registered many complain before, micromax not provide replacement of whole product with bill, box and accesseries

Address:

462003

Respected sir/mam,

As i have register many complains to micromax company in there website http://micare. Micromaxinfo.com/ and email [protected]@micromaxinfo.com and there generated ticket ids-

1) 345378
2) 339537
3) 342451
4) 345810
5) 347834

Which shows how poor service they are maintaining and manufacture such product which are not repairable in there authorised service center and also in there head office where these poor quality product manufacture as they have cheated me first time when i have submit my handset for rectifying fauld to the service center which is further forwarded to company, and when the handset is forwarded back to service center and after looking it i found the product scrathed and no repair done on the handset.

As after submiting complain 2nd time to consumer forum the executive call back to me with number at first time and second mentioned below at 9/06/16 in morning and asked that we have get a complain from consumer forum and we will make a contact today at afternoon that what decesion will granted by company.

After that the executive made contact in after noon and told me that your handset cannot be repair and we will provide you replacement of the handset but one thing i want to tell you that we will be able to provide which colour we don't know as available in warehouse and also she told me that we will provide you the left warranty left of your previous handset and changed imei.

Sir how they can do like this i have purchased grey colur by paying 500rs extra and wait 10 days for availability, so why should i take any other colour also in my bill of the handset and box there is printed that handset is of grey colour and the respective imei number, if i want to sell my handset what explaination will i provide to other buyer.

Sir i am very dissapointed as i am cheated and rob by the micromax company.

As i have purchased very premium model and found the handset faulty in 5 months so what is the guarrante that if the handset provided by the company cover left warranty of the old phone can work properly as the warranty of battery is only 6 month, these service i have get as phone is found defective and i am very mentally frustated as service given by company.

Sir help me to get whole handset replaced will bill box and all accesseries otherwise my money back.

1)[protected]
2)[protected]

Name-satya prakash dutt

Contact-[protected]

Consumer ticket id-1304170, 1296263