Micromax Informatics — Bad service from company

Address:Ghaziabad, Uttar Pradesh, 201002
Website:www.micromaxinfo.com

Sir/Mam


I had Purchased a "Canvas Nitro A311" Smartphone on 14/11/2015 but Because of manufacturing defect in the handset, I had to return it to the service centre on 19/12/2015 . they said that the handset will be sent to the company and it'll take upto 30 days on maximum,

its more than a week of the next month, and it had still not been returned, the jobsheet no. which they gave me was N[protected].


kindly return my handset, else refund my amount, or replace the handset or take the desired action
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
I did it and guess what ? they are saying to wait for only and only 15 days... but from the past 1 month ...but...but ... but... when I say that before 15 days ... you told me to wait 15 days... they say...""ummmmmm ... just 15 days sir ... just 15 days... ". so what should I do ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information