Micromax Informatics — canvas lt777 given for software and money is paid but the laptop is not returned.

Address:

1802 B Wing, Lloyds Estate, Sangamnagar, Wadala (East), Mumbai City, Maharashtra, 400037

I had given my laptop micromax lt777 to m/s v4 tech solutions (Rajgor empire, 502, 5th floor, j. V. Lane, near metro station, ghatkopar west, mumbai, mumbai, maharashtra [protected],[protected] for operating software (Windows 10) in january of 2019, and had paid the money of rs. 500 but since the software wasn't done properly i returned it the next day. After that everytime i called i got an answer saying that their employee who installs the windows is on a holiday or is out of town and after that i had to travel for 4 months. When i came back i was given the same excuse and ultimately they shut their services and now the owner mr. Ketan yadav ignores my calls and does not reply to me messages when i ask him for my laptop. If micromax does not resolve this issue i will file and f. I. R in ghatkopar against both mr. Ketan yadav of v4 tech solutions and micromax since it was micromax that gave me the contact id and suggested i visit v4 tech solutions and use their services.