[Resolved]  Micromax Informatics — Complain of a representative at kalkalkaji branch

Address:110062

My name is akhil..i was there in govind puri branch.i went there to get my phone software updated..the representative said that thephn will be updated in15mints..when i got my phn back i saw the touch was not working properly so i said that to representative who was sitting at the counter..she replied that dont act over smart wo pehle say he kharab tha., , i just want to ask from the company that it is the way to talk to the customer..the representative name was sushma.name is sushma..and she behave verybadly..my job card number is N[protected]. i would realy appreciate that u could take strict action against it and convert me the same
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Oct 11, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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I bought a micromex canvas 5 E 481 handset on 16-04-16, now it's display screen is not properly working, i went to service center, they denies to repair it, and told me that it is physically damage from inside . although there is no sigh of any physical damage at all til now .

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