[Resolved]  Micromax Informatics — Customer fraud by micromax service center

Address:	560037
Website:	Micromax

Hi,

Due to some minor issue (power button and display) 2 weeks back i had given my cell phone to service center located in marthahalli-bangalore (karnataka) job sheet no: (s[protected]).

While submission of my phone representative over service center told me we might have to order few spare parts from head office, so it could take maximum time of 15 days. though it was very high turnaround time, since phone is in warranty and i was not having any other choice, so i was helpless other than submitting my phone over service center.
Most annoying part starts here, when today after 2 weeks of time i did a call to service center asking status of my cell phone. the response what i got is still they didn't receive the parts from head office, and they are really not sure how long it could take.

When i called to head office the tele-caller was not having any information other than its in process, and i asked to connect me with their higher authorities he added they will get back you in maximum of 24 hours with the complaint id (mmx[protected], but its been more than 30 hours and didn't receive any call.

Its being a worst experience of any customer service and completely cheat with customer. a necessary action should be taken against such fraud cases so that they can stop cheating with customers.