[Resolved]  Micromax Informatics — Defective handset, beyond repair?

Address:	Jaipur, Rajasthan, 302012
Website:	micare.micromaxinfo.com

I had submitted my handset on 8th aug. 16 at your service centre for the following three reasons 1. Hanging problem 2. Touch not working 3. Charging problem. It was delivered back to me on 31.8.16 but the touch problem existed. Since the service centre was calling it a day, i was requested to come next day for examination and removal of defect. On 1.9.16, the handset after due examination was taken back for repairs vide job sheet no. W[protected]. I called on 6.9.16 but your call centres are of no use since they neither satisfy the customers nor allow the customers to speak to senior executives. If such is the quality of the product sold to me i request to kindly replace the handset or refund the value for which it was purchase. Because it is apprehended that the handset in question will not satisfactorily work and after expiry of warranty either i will have to pay heavily on repairs or purchase a new one.