[Resolved]  Micromax Informatics — Defective piece

Address:Gurgaon, Haryana, 122015
Website:www.micromaxinfo.com

Dear sir,
i have purchased (micromax canvas juice 2 AQ5001) on august 16, 2016.
after using 1 month, mobile set was not working . i went to nearby service centre of micromax. the centre called me after 2 days and said your mobile set had gone to delhi for repairing. it took nearly 24-25 days. i recieved my handset on 14/10/2016. but soon after at home i realize that handset has another problem of 'charging'. on 15/10/2016 i went again to your service centre and again the centre called me after 2 days . today i went there and the centre told me that your handset is going to delhi once again and it wil take again nearly 1 month.

Therfore i request you to kindly replace my handset as soon as possible.
for this i shall be very greatful to you.
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Nov 18, 2016
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
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