[Resolved] Micromax Informatics — Delay in repair of my device | |||
I have given my mobile for repair on 01/08/2016 whose imei no is [protected] & [protected] which had a problem in its touchscreen and touchscreen was not working. It has been 16 days now and still i dont know any thing on repair status or when i will get my mobile phone back. It has only been 3 months and i had to submit my mobile for this long for which i am facing problem in my daily chores. Additionally, i got a sms from bh-microm on[protected] that the battery which was ordered for my mobile will be available on 11th september. now if my touchscreen was at fault so how do am i getting message for battery repair. What a botched service centre micromax has. Kindly escalate this matter and look into this matter and get my mobile repaired as soon as possible otherwise i am ready to take legal actions for the same. Was this information helpful? | |||
Sep 23, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
I brought a micromax Q346 since one month, But my battery backup is not good, the backup is stand only for 3-4 hours not more then that.
Kindly look into this matter Asap.