Dear team,
I had visited micromax service centre to resolve my issue but i had faced harassment and i was insulted by the executive who was serving customer. I had requested to change the display of my mobile phone but the executive started talking rudely and misbehaved with me. When i started arguing with him he started abusing me and said yaha par aisa hi hota hai, jo karna hai karle. I said i will put a official complaint about you and i ask his name but he didn’t tell his name. Later i got his name from his colleague. For your reference please find the details below:-
Date i visited:-1st july 2017.
Authorised service centre:- swastik telecom[malad west]
Executive name:-grish
Bill no:-10412[cash receipt]
Please note:- when i ask to give the helpline number to raise a complaint about him so he gave me this number:-[protected]. And he said yaha par phone karke jo ookhaad na hai ookhaad le.
Hence i request you to kindly take necessary action on top priority so in future no one should get harassed by such executive who is sitting on the desk to serve customers.
Thanks & regards
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