[Resolved]  Micromax Informatics — Handset not repaired last 3 months (want replacement)

Address:New Delhi, Delhi, 110084
Website:www.micromaxinfo.com

Dear sir,

I had submitted my micromax aq5001 at royal service centre
Rani bagh delhi on[protected] with the job sheet
N[protected] and received after many call and mailed as on dated[protected]. But the problem not solved, battery not to be charged and weak signal. I think my phone will be not repairable so i request you to replaced my handset otherwise i have only one solution for this go with consumer court.
Current job sheet no - n[protected] and its also closed by service center without my permission and information and generate new complaint - n[protected]

After many call and mails no response so i have decided replaced my handset within 72 hrs otherwise i will register a case at consumer court.


Imei no.-1 = [protected]
Imei no.-2 = [protected]
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May 20, 2017
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Aug 17, 2016
Updated by tarun_like
ver bad service, i decided not purchased in future
Aug 19, 2016
Updated by tarun_like
Dear sir,

I have submitted my micromax aq5001 at royal service centre
Rani bagh delhi on[protected] with the job sheet
N[protected] and received after many call and mailed as on dated[protected]. But the problem not solved, battery not to be charged and weak signal. I think my phone will be not repairable so i request you to replaced my handset otherwise i have only one solution for this go with consumer court.
Note :-Current job sheet no - n[protected] and its also closed by service center without my permission and information and generate new complaint - N[protected].

I want Replaced my handset .
Verified Support
Aug 22, 2016
Micromax Informatics Customer Care's response
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Aug 30, 2016
Updated by tarun_like
i am also follow mentioned site http://micare.micromaxinfo.com. and registered many complaints thorough mi care but no response till to date. and he comiitted again anad again mobile repaired within 3-4 days. Please replaced my handset otherwise i have only one solution register a complaint in conumer court.
Aug 30, 2016
Updated by tarun_like
very bad service, not care of customer
Complaint comments 

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In my A54, error is begin from some days. This is showing to enter your username and password but when i fill the those columns it shows re-enter your detail.
How can i use my mobile phone now.
Please help me.

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